Underwriting Operations Leadership Lead

Lead commercial Property and Casualty underwriting operations for Acera Insurance, combining operational strategy, governance, and regulatory compliance. This is a hybrid role in Burnaby or Vancouver.As Underwriting Operations Lead, you will guide the scalability and performance of Acera Insurance’s in-house underwriting platform. You will oversee service delivery, workflow management, quality assurance, and technical DUA management. The role also supports profitable growth through technology adoption, process automation, and operational reporting.Key Responsibilities:
Lead underwriting operations strategy and continuous improvement initiativesOversee service delivery, workflows, quality assurance, and performanceManage technical DUA operations, guidelines, controls, and updatesDevelop metrics, dashboards, and reporting for service standardsPartner across underwriting, business development, insurers, and corporate functionsRequirements:
Ten or more years underwriting commercial Property and Casualty insuranceStrong leadership experience across multiple insurance linesAbility to analyze complex information and develop underwriting strategiesKnowledge of regulated environments, P&C policy wordings, and claims implicationsInsurance designations such as CIP or FCIP considered assetsBring underwriting leadership, governance, analytical judgment, and compliance expertise to Acera Insurance’s commercial P&C operations.
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