Senior Manager, Learning & Knowledge Management

Application Deadline: 11/18/2026Address: 250 Yonge StreetJob Family Group: ProcurementThis role will have end-to-end ownership of Training, the Procedures Library, Change Management, and Program Communications across the Third Party Risk Management Program.This senior leadership role is responsible for ensuring employees and stakeholders have the knowledge, procedures, guidance, communications, and supporting resources required to understand program expectations and effectively execute their responsibilities.The Senior Manager will work across a broad stakeholder and subject matter expert community to translate complex requirements and program changes into clear, practical, and actionable learning, procedures, documentation, and communications.The role will bring together Training, Procedures, Change Management, and Communications as an integrated portfolio, ensuring program changes are consistently documented, communicated, understood and reinforced.Key Accountabilities
People Leadership
Fosters a culture aligned with BMO’s purpose, values, and strategy and role models BMO’s values and behaviours in all interactions and decisions.Promotes an inclusive environment that values diverse perspectives, encourages collaboration, and enables employees to contribute effectively.Leads, coaches, and develops employees, establishing clear goals, expected outcomes, and accountability.Attracts, develops, and retains high-performing talent and builds the capabilities required to support current and evolving program needs.Provides timely feedback, recognizes strong performance, supports employee development, and addresses performance matters when required.Builds a collaborative, high-performing team that works effectively across functional areas and stakeholder groups.Establishes team priorities, balances competing demands, and ensures the effective allocation of resources.Creates development opportunities that strengthen individual capabilities, team resilience, and succession readiness.Connects the team’s work to broader program priorities, helping employees understand the purpose and impact of their contributions.Portfolio Ownership
Provides senior leadership and end-to-end ownership of Training, the Procedures Library, Change Management, and Program Communications.Establishes an integrated and sustainable approach to how knowledge is developed, maintained, communicated, and embedded across the Third Party Risk Manage
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