Porter/Concierge

Join our Hotel Operations team as a Porter for Lizard Creek Lodge. You are a pivotal part of ensuring our operations run smoothly. If you enjoy being part of a team, ensuring our world class guests have the best experience possible, and have a strong passion for mountain culture, this is the role for you.

Expectations & Responsibilities

• clean and maintain the hotel’s public areas; including lobbies, hallways, restrooms, staff lunch room, and other guest areas to ensure they are safe, clear of debris, and welcoming to guests
• assist guests with their luggage; including delivering luggage to their rooms, retrieving luggage upon check-out, and storing luggage as needed
• take guest ski/board equipment from front desk to concierge and vice-versa
• respond promptly to guest inquiries and requests; including providing additional amenities or supplies as needed
• do thorough room checks on the housekeeping team has finished cleaning rooms and inform the front desk of their status
• know, understand, and adhere to the policies, rules, and protocols outlined in the Resorts of the Canadian Rockies Employee Handbook
• be trained in, know, understand, and follow all safe work procedures included in the Safety Management Program
• complete other fair and reasonable tasks as requested by management to operate the hotels

Qualifications

• Physically fit and able to perform physically demanding work
• Comfortable working in a varied and fast paced environment
• Experience working in hotels and hospitality is an asset (training provided)
• Ability to work well independently and as part of a team
• Strong commitment to safety and following procedures

Conditions

• Frequent standing, walking, bending, and use of hands and arms
• Some moderate lifting

We Offer

• $19.00 per hour as per Collective Agreement
• Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
• Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
• Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
• Join a fun and passionate team to share RCR mountain adventures with!