store manager - retail

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Word processing software
• Electronic mail

Additional information

Security and safety

• Basic security clearance

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Patience
• Resourcefulness
• Ability to multitask