Lead Dispatcher Operations Supervisor

Lead dispatch operations for GFL Environmental in Coquitlam, BC, using scheduling and problem-solving skills to keep routes and teams on track.As Lead Dispatcher, you will coordinate daily driver schedules, address on-route issues, and support five dispatchers plus one support team member. This role connects drivers, operations, and customer service while maintaining efficient workflow. You will monitor routes, assignments, service issues, and dispatch documentation.Key Responsibilities:
Lead daily operations for five dispatchers and support staffCoordinate driver schedules and monitor scheduled route completionResolve on-route issues and customer service emails promptlyMonitor dispatcher progress, call assignments, and productivityReview route closures and sign off daily paperworkRequirements:
Previous dispatching experience is required for this rolePrior leadership or supervisory experience is highly beneficialStrong communication, organizational, and problem-solving skillsProficiency in Outlook, Excel, and WordKnowledge of routing and scheduling best practicesApply dispatch leadership, route coordination, and administrative skills while supporting GFL Environmental operations in Coquitlam.
#J-18808-Ljbffr