Scotiabank Data Scientist - AI & Chatbots
Tundra Talent Community
Be part of Scotiabank’s innovative AI & ML team as a Data Scientist. Focus on maintaining and improving the Chatbot’s performance using your analytical background. This role requires 5-7 years of Data Science experience, including 1-2 years with chatbots and AI training. You will review and analyze customer interactions, suggest changes, and ensure that the content aligns with technical standards. Collaborate with team members on data-driven insights while keeping documentation thorough and updated. Key Responsibilities:
- Validate chatbot interactions by reviewing conversations
- Implement changes in conversational flows
- Triage issues found during testing phases
- Manage and update content in the CMS
- Analyze and report on chatbot performance metrics
- 5-7 years of Data Scientist experience
- 1-2 years focusing on chatbots and Generative AI
- Hands-on experience with Google Cloud Platform
- Proficient in Python and SQL
- Excellent understanding of Machine Learning and NLP
Vacancy posted more than 2 months ago
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