Field Service Product Owner

Xplore Inc.

Lead field service product strategy at Xplore Inc., owning work order platforms, dispatch, scheduling, and technician-focused solutions across rural connectivity operations.This experienced Product Owner owns the vision, backlog, and multi-year roadmap for field service and work order management platforms. You will translate technician and customer pain points into requirements, coordinate integrations, and guide agile delivery. Success includes measurable improvements in efficiency, experience, and reliability.Key Responsibilities:
Own and prioritize the field service product backlogDrive the multi-year roadmap for work order managementTranslate field pain points into user storiesCoordinate CRM, ERP, inventory, and scheduling integrationsTrack cycle time, fix rates, utilization, and satisfactionRequirements:
Five or more years as a Product OwnerExperience with work order or dispatch platformsAgile development experience with Scrum or KanbanAbility to define requirements and acceptance criteriaStrong stakeholder communication and presentation skillsShape Xplore’s field service roadmap through product ownership, agile delivery, integration management, and measurable operational improvement.
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