FULL Time Medical Office Admin

REP Physio is a modern, multi-disciplinary physiotherapy clinic with two locations operating in south Edmonton since 2016.

Our work environment includes:We pride ourselves on creating a fantastic client experience and fun working environment. Currently, we are hiring One permanent position Medical Office Assistant (MOA) - (approximately 30-40 hours/ week). Candidate will work at our Westbrook clinic location.

The successful candidate(s) will meet the following criteria:

• Must be able to work opening and closing shifts, 5-days a week
• Have fantastic communication skills, dependability, and be a quick learner
• Have a Medical Office Assistant (MOA) diploma or experience working in a medical/physiotherapy setting as a MOA.
• Have their own transportation.
• Excellent interpersonal skills - Have an outgoing/rock star personality
• The successful applicants must have a very flexible schedule and be reliable to attend all scheduled shifts.
• Must be able to maintain confidentiality at all times.
• Must be friendly and professional.

The following are considered strong assets:

• Experience with Direct billing portals, MVA and WCB
• Detail oriented and able to multi-task
• Exceptional communication and organization skills.
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Experience with Practice Perfect or similar EMR
• Experience in a physiotherapy clinic or medical office setting is mandatory.
• Must be able to work in a fast paced environment.
• Ability to "hit the ground running" with minimal training

Job duties include:

• Opening and closing duties.
• Answering the phones, scheduling, and confirming appointments
• Calling clients for follow ups.
• Communicating with clients via text, Email, website chat, simultaneously
• Assisting patients with clinic intake forms, Scanning documents into the EMR System
• WCB and MVA initial reports - Faxing and Scanning these documents.
• Assisting clients to the treatment area
• Billing clients and/or extended health care plans, MVA, WCB etc.
• Processing payments / entering payments.
• Corresponding with Motor Vehicle adjusters, Workers Compensation Board Case Managers, and other insurance company representatives.
• Keeping track of correspondences and clients' progress throughout their treatments.
• Clinic cleaning duties, as required.
• Helping therapists, as required.
• Other duties, as assigned.

If this opportunity interests you, and you meet all the above requirements, please email your resume and a cover letter attention to Michelle, Office Manager.

We thank all applicants for their interest in this position, however only candidates selected for an interview will be contacted.

Job Types: Full - Time. Permanent.

Salary: 16-$18.00/hr depending on experience

Approximately $32.6k - $34.5k annually

Schedule:

• Opening shift: 6:30AM - 2:30PM
• Closing shift: 12:00PM - 8:00PM
• Mid-Day shifts - as required - may be 8AM - 4PM or 9AM - 5PM
• Weekends/Saturday shift: 8AM - 2PM

Positions available: 1

Job Types: Full-time, Permanent

Pay: $16.00-$18.00 per hour

Benefits:

• Extended health care
• Flexible schedule
• On-site gym
• Store discount

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Education:

• DCS / DEC (preferred)

Experience:

• administrative assistant: 1 year (required)
• receptionist: 1 year (required)

Work Location: In person