Sr Technology Consultant (French speaking)

Your role at Dynatrace

In this role you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success Dynatrace Services provides an outstanding training program that is a mix of classroom v-learning self-study and in-the-field observation activities. Once training is complete consultants are expected to represent Dynatrace in the highest professional manner through written and oral communications to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.

Responsibilities :

• Monitor clients critical application performance and availability.
• Summarize and review performance trends in operations status meetings.
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues.
• Maintain and enhance dashboards and reports to meet requirements of IT and business users.
• On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices.
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments.
• Provide regular status updates and project documentation to support efforts at customer engagements.
• Assist sales team in identifying new opportunities for product and services at customer sites.
• Ensure health of the clients Dynatrace Platform deployment and update software with any necessary service packs.
• Maintain accurate deployment documentation.

Travel Requirements:

• Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However in those cases relocation or working remotely may be required.

What will help you succeed

• 2 years IT working experience in the areas of Application Performance Management application monitoring network administration system administration performance engineering / testing or Java/.NET development.
• Must speak fluent French and English (bilingual)
• 1 years of experience in software engineering and Object-Oriented Programming (OOP).
• 1 years of solid enterprise or Java development/support/operations.
• 1 years of experience in web programming: JavaScript AJAX and other JavaScript frameworks Degree in Computer Science Computer Engineering Information Technology Information Systems or a related technical discipline.
• Experience with application technologies ( Citrix Microservices).
• Experience with database technologies (Oracle DB2 MS SQL).
• Good understanding of distributed applications.
• Good understanding of web and enterprise applications.
• Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements.
• Excellent organizational/time management skills.
• Must have strong interpersonal communication skills and a passion to learn new technology.
• Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables.
• Must be a highly motivated energetic self-starter who excels in fast-paced dynamic team environments and committed to getting results.
• Must have excellent written oral and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision engaging peers and other departments to accomplish assigned goals and effectively execute projects in a matrix environment.

Desired Experience:

• Previous consulting experience and / or Project Management experience is a plus.
• Cloud and Infrastructure technologies such as AWS Azure GCP Docker Kubernetes etc.
• Ideal candidates will have 2 years of Dynatrace Technology experience Dynatrace Product Certification.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

For the role of senior consultant the salary range will be $100000 CAD to $140000 CAD depending on experiance.

Required Experience:

Senior IC