Samsung Product Consultant - Metrotown
OSL Retail Services
Become a Samsung Galaxy Consultant at OSL Retail Services in Metropolis at Metrotown, Burnaby, BC! Your role focuses on troubleshooting and providing top-notch customer service while acting as a brand ambassador. This consultant position requires at least two years in retail and a passion for technology. You'll diagnose and repair Samsung products, educate customers, and assist with repair processes. Enjoy hands-on training and collaboration with management. Key Responsibilities:
- Troubleshoot and diagnose Samsung electronic products
- Deliver exceptional customer service and brand education
- Conduct outbound calls to inform customers of repairs
- Train staff on repairs, warranties, and returns
- Organize in-store demos and events to enhance customer engagement
- Minimum two years of retail experience
- Strong tech knowledge and troubleshooting skills
- High-level communication and leadership abilities
- Detail-oriented with a service-driven mindset
- Flexible availability including evenings and weekends
Vacancy posted 5 hours ago
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