Branch Manager

Brand:
Sussex Plumbing Supplies (SPS) — part of IBMG
Location: Hastings
— Sussex
Hours:
Full-time, permanent — typically Mon–Fri with Alternate Saturday 08:00-12:00
Reports to:
Area General Manager
Who we areSussex Plumbing Supplies is a proper independent merchant — local roots, strong stock, and counter teams who actually know their trade. We're part of IBMG, which means national buying power behind a branch that still runs on relationships and reputation. Plumbers come back to us because we sort them out. Simple as that.
The roleWe're looking for a Branch Manager to run the show — own the numbers, lead the team, and keep the trade coming back. This isn't a desk job. You'll be on the floor, on the phone to suppliers, and out seeing customers. You'll carry the P&L and you'll have the freedom to grow it your way.
What you'll actually be doing
Own the branch P&L —
sales, screen margin, rebates and EBITDA. You'll know your numbers cold and you'll know what's driving them.
Lead from the front —
recruit, coach and back your team so the counter, yard and office all pull together.
Win and keep trade —
grow your key accounts, chase the lapsed ones, and go after the business down the road that isn't buying from us yet.
Run a tight ship — stock accuracy, availability, pricing discipline and credit control, so the branch is profitable and the shelves are right.
Work your suppliers — joint visits, deals, promotions and getting the right gear in at the right price.
Keep everyone safe — H&S, housekeeping and compliance done properly, not as a box-tick.
What you’ll bring
A track record of running a branch or a sales operation — ideally in plumbing, heating, bathrooms or builders' merchanting
Commercial instinct — you read a P&L, spot the leak, and fix it
Genuine leadership — people want to work for you, not just under you
Trade credibility — you can talk fittings, boilers and bathrooms with the best of them (or you'll learn fast)
Drive — you treat the branch like it's your own business
What's in it for you
Competitive salary that reflects what you bring to the counter
Generous staff discount across every IBMG brand — kit out your own jobs for less
Company pension and a proper holiday allowance that grows with service
Real progression — most of our managers started on the trade counter or in the yard
Employee Assistance Programme — confidential support whenever you need it
A tight-knit branch team that has your back and a laugh while they're at it
The autonomy to run your branch your way — we hire managers, not box-tickers
Sussex Plumbing Supplies — part of the Independent Builders Merchant Group (IBMG).
Manage Branch Staff, Budgets, Customer Base for growth and development
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