Senior Global Benefits Specialist

We are currently seeking a Senior Global Benefits Specialist to join our Total Rewards team!In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio’s mission to transform the legal experience for allYou will play a pivotal role in the design and delivery of our health, wellness, and retirement programs across North America, Europe, LATAM, and beyond, translating global strategy into meaningful experiences that help our people thrive wherever Clio needs themThe Total Rewards team is responsible for designing and building the competitive, scalable reward programs that enable Clio’s human and high-performing cultureAs part of the Total Rewards Team, the benefits team’s goal is to standardize and enhance our global programs, ensuring our benefits are scalable and impactfulThrough close partnerships across the business and deep market insights, we translate global strategy into meaningful benefit experiences that support Clio’s long-term goals and help our people thrive. This role reports to the Senior Manager, Global BenefitsPartner in the design and delivery of global benefit programs across 10+ countries (Canada, US, UK, Ireland, Australia, Spain, Colombia, Chile, Mexico, Peru), ensuring they are updated to meet market benchmarksSupport the harmonization of benefits following acquisitions, helping to integrate programs into Clio’s global standardAssist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience for all ClionsModernize our benefits infrastructure by helping to implement automated systems and Workday integrations, reducing manual administrative burdensDevelop a global engagement strategy and communications framework to increase benefit literacy and ensure Clions understand the full value of their rewardsEnsure global compliance and risk management, keeping programs aligned with local laws and reporting requirements, such as US ACA and collective agreementsSupport the day-to-day administration of Clio’s global benefit programs, including health (medical, dental, vision), retirement (401k/RRSP), life, disability, and wellness initiatives. Act as the senior escalation point for complex member inquiries or claims issues, providing a high-touch experience for Clions while mentoring more junior specialists on how to navigate these casesPartner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance across all regions. Conduct regular audits to ensure compliance with local legislationSupport the management of external partnerships, including benefits brokers, carriers, and third-party administrators, by coordinating on administrative issues, monitoring service levels, and staying informed on program updates or legislative changesMentor and provide guidance to a growing team of Specialists, serving as a senior technical resourceBenefits
Specialized learning and development programs and access to an in-house performance coachEquitable compensation for your contributions, regardless of gender, race, or any other identifying factorAccess to pay transparency on all of our global rolesCompany equity for applicable employeesRRSP-matching in Canada, 401k in the US, and pension plans in IrelandHybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remoteFlexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)Parental leave options for birthing and non-birthing parentsA $500 contribution to your child’s RESPVarious health, dental, and vision benefits for you and your family, including an Employee and Family Assistance ProgramVirtual and In-person Wellness Programs to support mental and physical healthPaid time for volunteering through our Clio Gives program$2000 annual counseling benefit for CAD ClionsIf you are passionate about designing and scaling people-centric benefit programs that empower our Clions to do their best work, and you thrive in a builder environment of rapid growth and continuous change, then this is the place for you5+ years experience with global benefits, focusing on US, Europe, and LATAMAbility to thrive in a builder environment with ambiguity and constant changeCEBS or GBA designation is considered an assetStrong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issuesExcellent stakeholder management, negotiation, and communication skillsThorough working knowledge of regulatory requirements in the Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc. There is a strong preference for candidates with US experienceGrowth mindset when it comes to process improvement and new technologies, especially AIExperience in a fast-paced tech or high-growth environment
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