ASSOCIÉ, MANUTENTION
The Home Depot
DESCRIPTION DU POSTE
Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.
L’associé, Manutention, s’occupe de stocker la marchandise sur les étagères, d’organiser l’aire de vente pour créer un environnement de magasinage agréable et sécuritaire, et de fournir un service à la clientèle en fonction de la demande. La plupart des associés qui occupent ce poste doivent aussi conduire des chariots élévateurs rétractables ou à fourche et des chariots à poste de commande élevable pour descendre la marchandise des étagères et la placer dans l’aire de vente. L’associé, Manutention, prépare les commandes qui lui sont attribuées et les emballe avec soin afin que les produits ne soient pas endommagés, puis il les étiquette avec exactitude et les place dans les aires d’entreposage désignées.
Manipuler la marchandise
Stocker la marchandise sur les étagères pour maintenir le niveau des stocks à 100 %.
Effectuer la dépalettisation et la mise en rayon de la marchandise selon les instructions.
Effectuer le marchandisage des nouveaux articles et des promotions.
Entretenir les allées pour qu’elles soient propres et propices au magasinage en veillant à ce que la marchandise soit accessible et présentée de façon attrayante.
Entretenir et organiser les étagères supérieures (p. ex., alignement de la marchandise).
Communiquer avec les autres membres de l’équipe de la Manutention pour s’assurer que tous les produits sont entreposés au bon endroit.
Assurer la satisfaction de la clientèle
Respecter le modèle de service à la clientèle Passez à l’ACTion de Home Depot (accueillir le client, créer un lien et terminer par des remerciements).
Au besoin, poser des questions ouvertes concernant les projets des clients afin de déterminer leur niveau d’expertise et leurs besoins.
Maintenir la sécurité et l’intégrité
Déplacer la marchandise de façon sécuritaire de la zone d’entreposage temporaire aux étagères supérieures, ou descendre la marchandise des étagères supérieures en utilisant l’équipement approprié.
Veiller à ce que les clients puissent circuler librement et en toute sécurité dans les allées.
Respecter toutes les politiques et méthodes relatives à la sécurité et à la prévention des pertes.
Pragmatisme
Communication efficace
Souci de la clientèle
Amélioration des résultats
Aptitudes pour les relations interpersonnelles
Sens de l’organisation
Superviseur, Manutention
Aucune
Se pencher, se courber, s’étirer et se tourner; soulever, pousser, tirer et déplacer des articles.
Monter dans des échelles : capacité à monter dans une échelle jusqu’à une hauteur de 3,5 à 5 m (12 à 16 pi) afin de retirer ou d’entreposer de la marchandise.
L’horaire est variable, comprend des quarts de nuit et peut comprendre des quarts de soir et de fin de semaine.
L’entrepôt peut être poussiéreux et bruyant.
Les chariots élévateurs produisent des émanations de gaz.
Les portes sont souvent ouvertes, ce qui peut causer des courants d’air et des changements de température à l’intérieur.
Diplôme d’études secondaires ou l’équivalent.
Un ou deux ans d’expérience dans le secteur du commerce de détail ou de la distribution, un atout.
s. o.
s. o.
Expérience en conduite de chariots élévateurs rétractables ou à fourche et de chariots à poste de commande élevable, un atout.
$16.15 per hour
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