Senior Production Designer, User Experience

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Senior Production Designer, User ExperienceSenior Production Designer, User Experience
Job Type:
Contract
Vacancy Type:
New
Department:
User Experience
Category:
Professional
Location:
Number of positions:
1
Contract Duration:
Date posted:
November 5, 2026
November 19, 2026
Compensation:
$67,691.00 - $79,636.00/year
Who we areWe are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.
CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.
At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Work-life balance
Learning and Professional Development Program
Flexible benefits program from your first day on the job for permanent and long-term contracts
The Senior Production Designer is responsible for applying and continuously improving CIHI’s visual design standards and production processes to deliver high-quality, on-brand, and accessible information products, including reports, charts, tables, and presentations produced across multiple platforms. This role ensures the accurate, consistent, and professional execution of content within established templates, tools, and organizational standards. With a strong production focus, the Senior Production Designer specializes in technical document formatting, quality assurance, accessibility compliance, and production reliability.This role works in close collaboration with Creative Designers to support the development of new products and tools that meet the evolving information needs of internal clients. This is a production-focused role, versus a creative, concept-driven design role.
What you’ll do
1. Prepare high-quality, advanced information products for all platforms following CIHI’s visual design standards and processes.
2. Ensure that formatting, tables, styles, and accessibility requirements are applied correctly and consistently in accordance with established layout standards.
3. Collaborate with the Creative Designer to create, improve, and maintain templates, formats, and production processes for information products including documents, tables, presentations, charts and data visualizations.
4. Attend project meetings, represent Visual Design in project discussions, and communicate relevant project milestones, timelines and updates to project partners and the Visual Design Coordinator.
5. Consult with clients to understand complex production and layout needs, independently assess options, and recommend practical solutions within established templates, standards and processes.
6. Research, develop, and maintain accessibility standards and techniques for documents, digital products, and data visualizations.
7. Review quality of formatting work by external agencies and provide clear and succinct feedback.
8. Support continuing quality improvement projects for the desktop publishing team and help resolve production issues to ensure effective operations and maintenance.
9. Support the Team Lead on software and hardware needed for completing tasks efficiently and creatively, and monitor advances in best practices and software in the production design field.
10. Provide technical advice, assistance and support to program areas and colleagues on optimum methods of production.
Additional Requirements
Primary locations: Toronto or Ottawa.
Must comply with all CIHI workplace policies, including privacy and confidentiality.
Fluency in English is required, bilingualism in both official languages is an asset.
We thank all those who apply, however, only candidates selected for an interview will be contacted.
At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.
Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.E. testing and interview bookings).
Data Privacy and Record Retention Notice
In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.
By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.
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