Optical Assistant

Optical Assistant

Upper Richmond Optometry | London, ON

Upper Richmond Optometry is growing and looking to add an Optical Assistant to our team. As a high-volume clinic, we are seeking individuals who are confident, organized, and passionate about delivering exceptional patient care.

This role offers a unique opportunity to gain hands-on experience with advanced diagnostic technology while working alongside a supportive team dedicated to helping patients see their best.

About Us

At Upper Richmond Optometry, patient care is at the heart of everything we do. We are a high-volume clinic that utilizes advanced technology and provides a wide range of services, allowing our team members to continuously learn and expand their skills.

This is an exciting opportunity to work alongside experienced professionals while gaining hands-on experience with advanced diagnostic equipment, specialty contact lenses, and modern eye care practices.

What You'll Be Doing

• Welcoming patients and creating a positive experience from check-in to check-out
• Performing pre-testing and preparing patients for their appointments
• Conducting diagnostic imaging and testing, including OCT, retinal imaging, and visual fields
• Scheduling appointments and assisting with clinic flow
• Processing insurance and direct billing submissions
• Providing contact lens training and education
• Supporting doctors and team members in delivering outstanding patient care
• Maintaining accurate patient records and documentation

Required Qualifications

• CCOA Certification or 1–2 years of experience in an optometry clinic
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• Positive attitude and willingness to learn
• Professional and patient-focused approach

Assets

• Ocular Hygienist Certification
• Dry eye knowledge or experience
• Experience performing pre-testing and diagnostic imaging
• Contact lens training experience

Why Join Our Team?

We're looking for someone who wants more than just a job. We want someone who is excited to learn, grow, and become a long-term member of our team.

We offer:

• Competitive compensation based on experience and education
• Canada Life benefits after 6 months
• Annual Nikon lens voucher
• Employee discounts on eyewear and eye care services
• Exposure to advanced technology and specialty services
• Ongoing learning and professional development opportunities
• A supportive and collaborative team environment

Who Will Succeed Here?

The ideal candidate is someone who enjoys staying busy, communicates confidently with patients, and can adapt to the pace of a high-volume clinic. We're looking for a team player who takes initiative, embraces learning opportunities, and is passionate about providing exceptional patient care.

If you're ready to take the next step in your optometric career, we'd love to meet you.

Apply today and join the team at Upper Richmond Optometry.