Warehouse Automation Service Lead

Intelligrated

Support Intelligrated warehouse automation systems as a service lead in Columbus, Ohio, applying conveyor expertise and technical problem-solving skills.This Lead Field Service Technician role oversees service delivery for integrated automation solutions, including conveyor and sortation systems, robotics, and controls. You will assign technicians, address complex issues remotely and on-site, and develop customer solutions with cross-functional teams. The schedule runs Monday through Thursday, from 3:00 PM to 11:30 PM, with overtime.Key Responsibilities:
Schedule technicians to meet service-level agreementsOversee efficient field service deliveryResolve complex technical issues on-site and remotelyDevelop solutions with cross-functional teamsRecommend improvements based on industry advancementsRequirements:
Two years of field service engineering experienceExperience with complex technical solutionsStrong knowledge of field service technologiesConveyor background experienceAbility to prioritize multiple projects efficientlyUse conveyor knowledge, analytical problem-solving, and service leadership to support Intelligrated’s automation customers in Columbus.
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