Program Manager

Empire Life is looking to hire a Program Manager to join our Corporate Business Solutions Delivery team! We are actively seeking candidates to fill a current, open position.
You will provide vital leadership, proactively directing the planning, coordination, and successful implementation of large, complex business transformation projects and programs, ensuring alignment with our strategic business objectives.
The total target compensation (TTC) range, including salary and target bonus, is $125,440 - $174,720. This TTC range is applicable to permanent roles only;
fixed‑term contract andcasual roles are not eligible for annual bonus and would receive only the base salary component. The actual base salary offered within this range will be determined by the successful candidate’s skills and experience, as well as internal equity.
Why pursue this opportunityPlay an integral role - this is an opportunity that allows you to grow your skills, while directly contributing to the business unit you are a part of.
The opportunity - collaborate with cross‑functional teams and work on a variety of projects that will keep you engaged and continuously learning.
Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
What you’ll be working on
Drive the prioritization of all projects and work streams within the program and identify and manage key dependencies that could impact successful delivery
Negotiate and manage allocated resources across competing initiatives
Collaborate with key stakeholders to develop business cases for identified opportunities
Facilitate the definition of appropriate program design and governance to support desired business objectives, in collaboration with program sponsors and stakeholders
Ensure the delivery of new products or services from the projects is to the appropriate levels of quality, on time and within budget, in accordance with the program plan
Use customized influence strategies to persuade, convince or gain the commitment of key stakeholders
Provide direction, coaching, motivation and support to program and project teams
Define and champion the realignment of structures, systems and people to support the strategy and achieve business results
Create and manage program budget;
track and report expenses on a regular basis
Schedule and track program timelines and milestones using appropriate tools
Develop program plans and other communications documents
Be responsible for the quality assurance and overall integrity of the program
Manage third party contributions to the program as appropriate
Liaise and communicate with program stakeholders on a regular basis
Monitor and report on the progress of the program to all stakeholders on a regular basis
Identify program issues and deal with those that can be resolved within the program teams;
for larger, more complex issues, escalate to program sponsors in a timely fashion
Identify and manage inter-project dependencies
Proactively identify and manage program risks and mitigation strategies to minimize risk exposure
Appropriately apply change management concepts and approaches
Effectively manage any changes to program scope, budget or timelines following change control guidelines
Build, develop and grow any business partnerships vital to the success of the program
Define program success criteria and continually manage expectations with program sponsors stakeholders and team members
Conduct post-implementation program reviews to identify successful and unsuccessful program elements, and create a summary report of findings and recommendations to share with key stakeholders
What we’re looking for you to have
10+ years direct work experience managing large, complex business transformation projects and/or programs
Substantial experience building, developing and growing relationships, at all levels of the organization
Demonstrated experience leading discussions and working effectively with senior leaders
Extensive knowledge and expertise in project management methodologies and tools
Extensive knowledge and expertise in change management concepts and approaches
Technically competent with Office Suites and Atlassian Products
Experience in the Insurance or Financial Services industry is an asset
Strong negotiation and influencing skills, applied at all levels of the organization
A University degree or college diploma in Business, Technology or another related field or equivalent experience
Project Management Professional (PMP) designation is an asset
Language proficiency in English is required for communicating with customers, advisors, or employees across Canada, unless otherwise indicated in the position.
Beyond the salary
Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non‑sales positions
A comprehensive employer‑funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact View email address on ca.hrm.tc.
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