Associé des ventes
Staples
- Offrir un service à la clientèle exceptionnel et améliorer l’engagement et la satisfaction de la clientèle.
- Stimuler les ventes dans les rayons des meubles, de la technologie et des fournitures du magasin.
- Établir et atteindre les objectifs de vente et de marge avec l’équipe de direction du magasin.
- Assurer l’excellence opérationnelle et respecter les normes de la marque du magasin.
- Soutenir toutes les normes de marchandisage et d’affichage, y compris les planogrammes et le stockage.
- Maintenir les politiques de santé et de sécurité, de protection des biens et de confidentialité.
Plus précisément, vous serez responsable de
- Interagir et vendre à tous nos clients en offrant des produits et des services personnalisés à l’aide de tous les outils et de toutes les techniques disponibles dans notre modèle de vente pour anticiper et répondre aux besoins futurs des clients.
- Traiter les transactions à l’aide du système de point de vente (PDV), y compris les transactions d’expédition et les outils de marketing pour convertir les clients.
- Désamorcer calmement les situations et aider à résoudre les circonstances complexes des clients pour s’assurer que leurs préoccupations sont traitées efficacement, ou transférer la situation à un directeur/superviseur.
- Maintenir un environnement de magasin propre et sécuritaire en effectuant des tâches comme l’époussetage, la remise en place des produits pour les orienter vers l’avant et en veillant à ce que les unités de démonstration soient propres et fonctionnelles.
Quelques prérequis
- De 3 mois à 1 an d’expérience en vente au détail (de préférence).
- Fortes compétences en service à la clientèle et en communication.
- Capacité à travailler de façon collaborative dans un environnement d’équipe.
Quelques-uns de vos avantages
- Rabais aux associés
- Régimes d’avantages sociaux flexibles
- Programme de REER collectif
- Programmes d’apprentissage et de perfectionnement
- Programmes de reconnaissance des associés
Nous valorisons la transparence dans nos processus d’embauche. L’intelligence artificielle peut être utilisée à certaines étapes pour présélectionner, évaluer ou sélectionner des candidats. Toutefois, un évaluateur humain prend toutes les décisions finales. Cet affichage concerne un poste vacant existant.
Utiliser deux doigts pour déplacer la carte
- Catégorie d'emploi Magasins de vente au détail
Vacancy posted 4 days ago
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