Senior Marketing Research Specialist

Job Responsibility:

Job Opportunity - Sr. Marketing Research Specialist

Join Linovati-BP&M:

You thrive in dynamic environments and enjoy helping others grow. At Linovati-BP&M, you'll work with skilled, adaptable consultants driven by continuous improvement. Our values—commitment, achievement, collaboration, and adaptability—guide our work and client relationships. If this resonates with you, explore the job posting below.

Description: We are looking for a Sr. Marketing Research Specialist to support requirements in the Customer Experience Centre of Excellence (CX COE) to support EDC's marketing research and customer insights program. This includes oversight and delivery support for flagship studies such as the Trade Confidence Index, Exporter Pulse Survey, brand tracking survey, and firmographic research.

Working closely with a team of researchers in the Insights Pod, the consultant will help operationalize and improve research workflows, ensure timely delivery of insights, and develop compelling ways to socialize research findings with internal stakeholders.

The consultant will bring significant marketing research experience (client or supplier side), with a strategic mindset and strong ability to synthesize research into meaningful narratives that inform decision-making at multiple levels of the organization.

Roles and Responsibilities

• Support survey design, programming (Qualtrics), fielding, and reporting across multiple research streams.
• Analyze quantitative and qualitative data to generate actionable insights that align with business priorities.
• Deliver clear, engaging insight communications and presentations to internal teams, including executive audiences.
• Analyzing primary and secondary marketing research to inform business strategies
• Support quality assurance workflows and peer review to ensure high quality outputs.
• Work closely with other researchers in the CX Insights Pod to identify trends and surface opportunities.
• Support EDC continuous improvement efforts of research workflows, tools, templates, and documentation

Qualifications and Skills

• Must have Reliability Level Security Clearance
• Completed an undergraduate Business Administration, Marketing, Management or related field.
• Must have a strong foundation in both quantitative and qualitative research methods, along with demonstrated experience in survey operations and insights storytelling.
• Strong background in marketing research, with minimum 5 years' experience in insights-driven roles (client or supplier side)
• Proficient in quantitative analysis (SPSS, Excel)
• Deep knowledge of survey design best practices
• Ability to develop and implement customer and market-facing research programs
• Proven experience with insight storytelling, data visualization, and presenting to diverse audiences

Assets:

• Understanding of firmographics, trade/economic research, or international markets is an asset
• Advanced knowledge of Qualtrics Experience Measurement Platform is an asset
• Familiarity with Agile methodologies is an asset
• Bilingualism (English/French) is an asset

Location:

• National Capital Region (NCR): Ottawa-Gatineau Region
• Hybrid

Thank you for taking the time to apply for this role.

Regards,

Shalini Sharma

Business Development Coordinator / Coordonnatrice au développement d'affaire

BP & M Government IM & IT Consulting Inc.

Website:

Job Types: Full-time, Fixed term contractContract length: 6 months

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Kanata, ON K2K 3E7