Bilingual HyperCare Consultant in IT
CrucialLogics inc.
Join CrucialLogics as a Bilingual HyperCare Consultant in Montreal, leveraging your French and English expertise. Focus on user support while enhancing Office 365 environments with your IT skills. At CrucialLogics, we are expanding our managed services team and seek a dedicated individual proficient in both French and English. In this role, you'll manage support for a mixed Windows and Mac environment and ensure the smooth operation of Microsoft 365 applications. You will also be surrounded by experienced IT professionals who will support your growth. Key Responsibilities:
- Act as the first contact for user inquiries and technical issues
- Maintain a mixed environment for Windows and Mac users
- Administer Microsoft 365 setups and support Office 365 applications
- Troubleshoot complex Office 365 issues proactively
- Conduct audits to ensure compliance with best practices
- Full fluency in French and English is essential
- 2-3 years in an IT Support Analyst role
- Familiarity with Windows, Mac OS, and Microsoft 365
- College diploma in Information Technology or comparable experience
- Strong problem-solving and user communication skills
Vacancy posted 13 hours ago
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