Digital Transformation Business Relationship Manager

Advance digital transformation across Eaton’s PCS plants by connecting business strategy, technology investments, and measurable operational outcomes. The position is available in Burlington or Calgary.The IT Operations Business Relationship Manager leads alignment between plant leadership and technology teams throughout the United States and Canada. This role uses Lean and Six Sigma principles, portfolio prioritization, and executive communication to improve performance. Responsibilities span digital transformation, connected-factory initiatives, system architecture, integrations, and value realization.Key Responsibilities:
Translate regional and plant needs into prioritized technology roadmapsLead governance, investment decisions, and execution oversightConnect digital initiatives with operational contribution and ROIGuide stakeholders through scope, milestones, adoption, and readinessEscalate systemic issues affecting data integrity and customer commitmentsRequirements:
Bachelor’s degree in technology, engineering, business, or related fieldTen years’ IT, digital, or operational experience requiredManufacturing plant or operations IT experience requiredERP and MES experience in industrial environments requiredAbility to work in Canada without company sponsorshipUse digital transformation leadership, Lean expertise, and manufacturing technology knowledge to deliver stronger PCS business value.
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