Microsoft Systems & Infrastructure Lead

Our client a dynamic Information Technology services company that partners with leading global organizations to deliver innovative, high-quality IT solutions is looking for a Microsoft Systems & Infrastructure Lead to join their growing team.
You will provide technical ownership and day-to-day leadership for their global Windows Server, Active Directory, Exchange, Azure, and Microsoft VM infrastructure.
This role combines deep hands-on technical expertise with people leadership. You will lead and develop engineers while ensuring Microsoft infrastructure is secure, resilient, highly available, well monitored, and increasingly automated.
Responsibilities
Lead and mentor the Microsoft Infrastructure engineering team.
Provide day-to-day people leadership, including 1:1s, performance management, development planning, coaching, and career development.
Act as the senior technical authority and escalation point for Microsoft infrastructure.
Own the architecture, standards, lifecycle, security, and performance of: Windows Server, Active Directory / Group Policy, Microsoft Exchange, Microsoft Azure / Azure VMs, Windows VMs and VDIs.
Lead complex technical incidents, root-cause analysis, and Problem Management.
Ensure effective patching, vulnerability remediation, hardening, and configuration compliance.
Drive Microsoft infrastructure monitoring and observability.
Develop and maintain PowerShell automation for administration, provisioning, health checks, compliance, and remediation.
Drive automation of VM/VDI provisioning, server configuration, patching, monitoring, and lifecycle activities.
Support infrastructure projects, architecture reviews, changes, and service transitions.
Maintain technical standards, documentation, runbooks, and technology roadmaps.
Work closely with Platform Infrastructure, Network, Security, Solutions, Monitoring, and Service Management teams.
Qualifications
Strong hands-on experience with Windows Server, Active Directory, and Microsoft Exchange.
Experience with Microsoft Azure and Azure VMs.
Experience managing Windows VMs and/or VDIs.
Strong PowerShell scripting and automation skills.
Experience with Windows vulnerability management, patching, and security hardening.
Experience with Endpoint Central or a similar server management platform.
Strong troubleshooting and root-cause analysis skills.
Experience with enterprise monitoring and observability.
Experience with Incident, Problem, and Change Management.
Demonstrated experience leading, mentoring, or managing technical engineers.
What Success Looks LikeYou will build a secure, resilient, highly available, and increasingly automated Microsoft infrastructure environment, while developing a strong and capable engineering team.
Success will include:
Improved Windows, Active Directory, Exchange, and Azure availability.
Reduced incidents and MTTR.
Improved patch and vulnerability compliance.
Increased PowerShell and infrastructure automation.
Stronger technical documentation and standards.
Reduced configuration drift and manual administration.
Improved monitoring and proactive problem detection.
Stronger team capability, development, and knowledge sharing.
This is a fantastic opportunity to join a growing team. The company offers a competitive compensation package, medical & health benefits and RRSP matching.
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