Shop Administrator

Job Responsibility:

Shop Administrator

Department: Shop

The Shop Administrator is crucial in supporting the Shop Department by efficiently organizing and communicating project deadlines and managing work orders in the internal database. Working in a fast-paced yet casual environment, the Shop Administrator collaborates closely with the Shop Coordinator and ensures customer satisfaction through accurate data entry and administrative tasks.

KEY RESPONSIBILITIES

• Administrative Support:
  • Collaborate with the Shop Manager, Shop Coordinator, and Shop Foreman to handle administrative tasks effectively.
  • Manage incoming emails and phone calls promptly and efficiently.

• Project Management:
  • Conduct necessary data entry for each project.
  • Create and help maintain traffic flow into the Shop.
  • Create New Revenue orders.
  • Communicate with various staff members to finalize project details.

• Data Management:
  • Notify the Shop Coordinator about any issues or concerns and update the database accordingly.
  • Check created orders and confirm correct information.
  • Scan complex paperwork into the designated Documents folder for easy access.
  • Review GC to ensure all necessary information is included. If any information is missing, report it to the Shop Coordinator. If the GC is complete, finalize the job and pass it to the Shop Coordinator for planning and scheduling.

• Safety and Compliance:
  • Distribute completed paperwork to the shop personnel as required.

• Communication and Feedback:
  • Review concerns or ideas with the Shop Manager and Shop Coordinator to improve operations.
  • Greet customers when they arrive on-site and assist them with any immediate requests

KNOWLEDGE & SKILLS REQUIRED:

• Excellent skills in Microsoft Outlook and Excel to manage emails, data, and administrative tasks effectively.
• Strong written and verbal communication skills.
• Good interpersonal skills for effective collaboration with team members and clients.
• Proficient in data entry with high accuracy and attention to detail.
• Possess a pleasant telephone manner and the ability to handle pressure and disappointments professionally.
• Knowledge of the fundamentals of kitchen cabinet fabrication.
• Strong organizational skills to handle multiple priorities efficiently.
• Ability to function well under interruptions and meet deadlines.
• Ability to be diplomatic while dealing with clients and staff.
• Strong numerical skills to work with numbers accurately.
• Must be focused and attentive to details in all tasks.
• Interest in staying updated with ever-changing technology.