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Activity Expert

$17.4 par heure
Intérimaire

Fairmont Hot Springs Resort

Job Responsibility:

Position Summary: The Activities Expert is a multifaceted role focused on enhancing the guest experience by assisting with booking activities and rentals at Base Camp, as well as leading diverse resort activities. This position requires a flexible approach, involving both base camp responsibilities and hand-on-involvement in a variety of activities. The ideal candidate will play a key role in delivering exceptional guest experiences, ensuring seamless daily operations, and supporting activity scheduling and coordination.

Hourly rate for this position is $17.40 per hour.

Major Duties & Responsibilities:

  • Assist guests in planning and booking a wide variety of activities offered by Base Camp, including tube rentals, mini golf and other sports equipment, horseback riding, kids' programs, and more.
  • Provide information to guests regarding available tours and activities, ensuring clear communication of pricing, availability, and safety information.
  • Operate the retail component of Base Camp by managing stock levels, conducting inventory counts, and operating a POS system
  • Maintain a clean, organized, and welcoming retail space and outdoor sports center for guests.
  • Perform daily cash outs.
  • Assist in coordinating Base Camp and activity operations
  • Support seamless operations by rotating between Base Camp duties and on-location activities as needed.
  • Ensure that guest service standards are met, and that health and safety protocols are followed in all areas of responsibility.
  • Promote a friendly, approachable, and knowledgeable environment for guests.
  • Co-operate and accept other assignments as and when required.

Minimum Qualifications & Skills:

  • Excellent Communication Skills
  • Customer Service and Sales Abilities
  • Organizational Skills
  • Technical Proficiency
  • Physical Stamina and Flexibility

Additional Requirements:

  • Ability to work independently and efficiently in both indoor and outdoor settings.
  • Flexibility to switch between roles base on operational needs and guest demand.

L'offre d'emploi a été publiée il y a 3 jours
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