food service supervisor

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Odours
• Hot

Work setting

• Food service establishment
• On-site customer service
• Fast food outlet or concession
• Relocation costs covered by employer
• Willing to relocate

Responsibilities

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Order merchandise
• Authorize payments by cheque
• Assign sales workers to duties
• Oversee payroll administration
• Supervise and co-ordinate activities of workers
• Prepare estimates of labour and/or material costs
• Organize and maintain inventory
• Hire and train or arrange for training of staff
• Plan menus and ensure food meets quality standards

Supervision

• 1 to 2 people
• 3-4 people
• Food service counter attendants and food preparers
• Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative
• Dependability