DSM Research and Evaluation Lead

Resource Innovations is seeking a Lead level Demand Side Management (DSM) research and evaluation lead in Canada. The role is open to candidates located anywhere in Canada, with the option to work fully remotely or in a hybrid/in‑office capacity from our Toronto, Ontario office. As a Lead, you will be responsible for contributing to project teams, conducting evaluation and research, providing technical oversight and mentorship for more junior peers, and managing project tasks. You will be based in the Advisory Services business unit that provides empirically based research and program evaluations to support energy efficiency programs and energy transition efforts in Canada and the United States.

Duties and Responsibilities

• Lead and conduct research and process evaluations of energy efficiency and DSM programs, including customer behavior.
• Manage tasks to complete deliverables on time and within budget.
• Present and discuss research with clients and teaming partners.
• Contribute to research plans, scopes of work, and budgets for new work.
• Develop data collection instruments.
• Oversee primary and secondary data collection efforts and conduct data analysis.
• Lead and support technical report writing and draft reports, including results and actionable recommendations.
• Lead and support the development of presentations, papers and proposals.
• Other duties as assigned.

Requirements

• Bachelor's degree (or higher) in a relevant field such as social science, economics, policy, environmental science, or engineering.
• At least five years of work experience in a relevant field (DSM, energy efficiency programs, behavioral research, market research, program evaluation).
• Analytical and research aptitude and mindset.
• Intellectual curiosity and commitment to continuous learning.
• Understanding of the theory and best practices in survey and interview design, implementation, and analysis.
• Experience preparing reports detailing analytical findings.
• Excellent writing, communication, and computer skills are mandatory.
• Proficiency with Microsoft Office programs including Word, Excel, Teams, Outlook, and SharePoint.
• Ability to manage multiple tasks with competing priorities.
• Interest in sustainability and passion for making a meaningful impact on the environment.

Preferred Skills, Education and Experience

• Familiarity with energy efficiency program processes, theory logic models, program process flow diagrams, customer journey maps, net‑to‑gross analyses, market effects evaluation, and energy end uses.
• Skills in survey and interview‑based research, including familiarity with programming surveys in Qualtrics.
• Quantitative analysis capabilities, including analysis in Excel and a statistical software package such as R.
• Familiarity with behavioral science principles and organizational decision‑making.
• Ability to build relationships with clients and work in tandem to solve logistical and technical issues.

Benefits & Compensation

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $74,500 – $110,000. In addition to base pay, employees are eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits.

Equal Opportunity Employer

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work.