Supplier Quality Engineer

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer;
we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Position SummaryThe Supplier Quality Engineer reports to the Director of Quality for Manufacturing and the primary purpose of the role is to;
develop, implement, andcoordinate the supplier approval process, develop supplier performance evaluations/control system to ensure an accurate register of approved suppliers is maintained. Collaborate with the supplier to initiate the First Article Inspection (FAIR) process.
Key Responsibilities
Develop, implement, and maintain a Supplier Approval Process including coordination of Quality and/or technical requirements
Develop and implement a Supplier Control System including proposing current & multi-year oversight plans – (may include travelling to suppliers)
Maintain an accurate and up-to-date register of Approved Suppliers (Approved Supplier List) including status/ metrics
Organize corrective action boards with selected suppliers in order to drive containment, corrective and preventive action plans on recurring product and process quality issues
Implement the Supplier Quality Manual(s) and related sub tier documents
Implement, and maintain a Supplier performance monitoring system (influenced by performance and risk indicators)
Load new part information into Net-Inspect. Follow up on FAIR status with suppliers until files are completed and approved by DHC Quality Control
Manage the Supplier Corrective Action Request (SCAR) process. This includes providing updates to and reporting on SCAR metrics (on the MOS board or through reports requested by the Director of Quality)
Organize, perform Supplier Audits, and report results. This include proactively creating and updating the Supplier Audit Plan/schedule and seeking timely approval of audit budget/expense and schedule changes
Follow through on audit SCARs to ensure timely closure escalating proactively when risks to closure activities are apparent
Manage & Monitor the Supplier Certification (Designated Supplier Quality Representative DSQR) program
Provide advice & training to purchasing personnel related to Supplier QA processes
Work as part of the Supplier Quality team to ensure program specific requirements (e.G.,515, Twin Otter, etc.) are clearly delineated to the appropriate supplier base
Assist in the development of standard work for all division activities respecting Lean principles
Understand metrics that measure key performance parameters
Strive to achieve world class levels of customer service in every interaction our clients have with DHC.
Qualifications
Minimum 5 years’ experience working with Supplier Management
Certified Internal Auditor;
Certified Lead Auditor preferable
Minimum 5 years’ experience working under ISO9001, AS9100 or similar standard
Minimum 5 years’ experience in auditing (Internal, Third-party, or similar audits)
Multi-Language speaker (French, Spanish, English) an asset.
Bachelor's degree in Engineering or equivalent an asset
Experience, and understanding technical skills related to critical process specifications
Experience in QMS metrics including measuring and monitoring of manufacturing processes.
Experience with performing quality assessments including prior audit experience to AS9100 or ISO9001
Demonstrated ability to communicate effectively both orally and in writing
Excellent interpersonal skills and the ability to manage conflicts
Good organizational skills and ability to work independently with minimum of supervision and direction
Demonstrated ability to read and understand technical drawings and specifications
Good knowledge of statistical techniques and data analysis used in all phases of metrology is considered an asset
Good knowledge of Microsoft Office applications including Excel, Word, and PowerPoint. Previous experience with Power BI is considered an asset
Experience with Enterprise or Material Resource Planning software (i.E., IFS/Visual Manufacturing) is an asset
Familiarity with the both DHC Supplier Portals is an asset
Familiarity with SAE-AS9102C First Article Inspection Requirements is an asset.
Why work at De Havilland?De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.
Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:
Competitive wages
Paid vacation
Extended health benefits (medical, dental, vision, paramedical)
Life insurance
RRSP/DPSP Plan
Employee and family assistance program
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
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