Remote Agent(e) de support technique
Valsoft Corporation
Progitek est à la recherche d’un(e) agent(e) de support technique pour rejoindre son équipe au Québec. Progitek offre une variété de solutions logicielles de pointe destinées aux professionnels du secteur dentaire. L’objectif principal de l’entreprise est d’améliorer l’efficacité et la productivité des cliniques dentaires grâce à l’innovation. La plateforme Dentitek, conçue pour permettre aux cliniques dentaires de passer au numérique, de simplifier la gestion de la clinique et d’accroître la productivité, constitue la pierre angulaire de cette suite innovante.
Description du poste:
• Analyser et comprendre les besoins et les problématiques des utilisateurs liées à nos différents logiciels.
• Procéder à l’escalade des cas complexes au niveau de support approprié.
• Offrir un support de niveau 1 à distance aux clients par téléphone et par courriel.
• Documenter toutes les interactions, problématiques et solutions dans le système de support.
• Collecter les données relatives aux problèmes récurrents et contribuer à la création d’articles et de documentation dans la base de connaissances.
• Maintenir un haut niveau de professionnalisme et d’empathie dans toutes les communications avec les clients.
Qualifications:
- Expérience dans un rôle de secrétariat ou de réception au sein d’une clinique dentaire.
- Excellentes aptitudes en communication orale et écrite, avec un fort sens du service à la clientèle.
- Maîtrise des tâches administratives courantes : gestion des horaires, prise de rendez-vous, facturation et suivi des dossiers patients avec le logiciel Dentitek.
- Connaissance de l’assurance dentaire et des soumissions électroniques.
- Capacité à travailler de façon autonome et efficace dans un environnement dynamique.
- Solides compétences organisationnelles et souci du détail dans la gestion des priorités.
- Aisance avec les outils informatiques et les logiciels de gestion de clinique, incluant Dentitek.
- Attitude professionnelle, discrétion et fort esprit d’équipe.
Vacancy posted 26 days ago
Similar jobs that could be interesting for youBased on the Remote Agent(e) de support technique in Carignan, QC vacancy
- ...an escalation point for client Subject Matter Experts, Product Support Analysts act as the primary point of contact for client technical... ...problems experienced by users, employing troubleshooting techniques to ensure prompt resolution Create, update, and resolve support...Remote workWork at officeShift workAfternoon shiftWeekday work
$45 - $60 per hour
...des joueurs ! Nous recherchons un artiste technique spécialisé dans les environnements pour... ...materials, foliage, and world systems. • Support and refine the housing setup workflows, enabling... ...our interview process. Location: • Remote eligible locations (Canada): Quebec About...Remote workLong term contractTemporary workApprenticeship$18 per hour
...have an outstanding record of supporting the infrastructure and built assets... ...25 years of experience in the remote camp business, Dexterra is a... .... As a remote Guest Service Agent reporting to the Lodge Manager... ...Found items Administrative & Support Duties • Enter and update data...Remote workHourly payPermanent employmentFull timeNight shiftWeekend workWeekday work$19.35 per hour
...is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada. Hiring Immediately for February 27th... ...3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow What You Bring to the Table...Remote workHourly payFull timeImmediate startWork from homeTrial periodMonday to friday$70k - $100k per year
Location: Fully Remote (Canada Only) Compensation: Fully Commissioned | Uncapped Earning Potential... ...to build a top-tier career as a mortgage agent/broker, powered by an industry-leading... ...access their home equity. Along with the support of a dedicated team of real estate and...Remote work$50k - $55k per year
...plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable...Remote workWork at office- ...charging and mobility solutions. Further information is available at. POSITION SUMMARY Responsible for the overall customer service support for an assigned territory in Eastern Canada. Ensuring customer satisfaction through proper planning and implementation of a support plan...Remote work
$21 per hour
...Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Administer medications Provide companionship Prepare and serve nutritious meals Credentials...Remote workPermanent employmentFull time- ...home-buying and selling process, making agents' lives better while creating lucrative financial... .... For more information, visit Location: Remote - Canada. MUST be based and licensed in... .... • Work with the Broker team by supporting efforts to ensure compliance. • Other duties...Remote workContract workFor contractors
- ...accounting designation (CPA, CMA, CIA, or Enrolled Agent) ~3-5 years of audit or accounting... ...appropriate guests for each topic, with support from the Production Coordinator Collaborate... ...Style: The best of both worlds. Enjoy remote work and a downtown Toronto office with...Remote workInternshipWork at officeFlexible hours
- ...Plan de continuite et reprise apres sinistre · Tests de resilience 8 - Transfert de connaissances Documentation technique complete · Ateliers de formation · Support post-deploiement (hypercare) 9 - Maintien & mise a jour clusters Bon fonctionnement continu · Application des...Remote work
- ...Models (LLMs) and advanced AI techniques to transform conversations into... ..., streamlining the process of agent performance review and... ...needs • Paid parental leave to support you and your family • Monthly... ...stipend to help you succeed in a remote environment • Lunch reimbursement...Remote workWork at officeLocal areaWork from homeHome office
- ...AYEZ : • 6+ ans d'expérience de vente avec un succès constant atteignant ou dépassant les objectifs de vente vendant des solutions techniques et des produits logiciels sur le marché de l'entreprise. • Expérience démontrable dans l'exécution de stratégies et de tactiques de...Remote work
$3000 per month
...will be hybrid in Halifax, NS, or fully remote within Canada. Reporting to the Director,... ...assigned Account Executives to understand and support their prospecting strategy - Deliver... ...competitors and business development tools and techniques What You Need to Get the Job Done -...Remote workInternshipLive InWork at officeFlexible hours- ...robotique et aérospatial. Votre expertise en conception mécanique, automatisation et robotique contribuera à rehausser les compétences techniques de l’équipe. Vous participerez à des activités de validation de la portée des projets avant-vente. En collaboration avec les...Remote workWork at officeFlexible hoursDay shift
$80k - $90k per year
...process of changing that. We're a remote-first, Toronto-based startup... ...are inbound, qualified, and supported by a top-performing marketing... ...Accident & Sickness insurance agent with a valid LLQP ~1 - 4 years... ...working with you to provide support and make reasonable adjustments...Remote workFull timeInternshipWork at officeFlexible hours$81.27k - $120k per year
...Work location: Remote (Quebec) Here's what we do and why we do it. Simply put, we will work together to simplify businesses' IT with... ...Proximity to your direct manager and open, honest communication to support your development Multiple initial and on-the-job training...Remote workFlexible hours- ...personnages et créatures, en respectant le style visuel défini par le réalisateur. • Optimiser les grooms pour répondre aux contraintes techniques tout en respectant la vision du superviseur du département. • Collaborer étroitement avec le superviseur Groom ainsi qu’avec les...Remote work
$140k - $160k per year
...insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. Resilience... ...-building services, insurance placement, and post-event support. Deliver sales analytics and reporting to track performance, identify...Remote workFlexible hours$145k - $195k per year
...no matter what role you play. You’ll be supported through learning and development, not to... ...corrupted. You will leverage reverse engineering techniques, collaborate across teams, and deliver... ...evolving business and customer needs. Support peers through pair programming, code...Remote workWork at officeLocal areaFlexible hours- ...currently looking for a Labourer. The Labourer is responsible for supporting operators and supervisors to work safely and efficiently by... ...night shifts, up to 12 hours. We’re committed to providing a safe, supportive work environment. Reasonable accommodations are available to...Remote workFlexible hoursNight shiftDay shift
- ...part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role:... ...energy-management engine for the world's largest fleets. This is a remote position open to candidates residing in Canada within the Eastern...Remote workLong term contractShift work
- ...sont majoritairement situés à l'extérieur du Québec. L'entreprise n'a qu'un seul client au Québec, mais prend en charge le soutien technique que ce client doit fournir à ses abonnés qui sont pratiquement tous situés hors Québec et doit de ce fait utiliser constamment une autre...Remote workDaily paidContract workHome officeWeekend workDay shiftAfternoon shift
$70k - $92k per year
...qui ont soif d’en apprendre toujours plus. Participer à la réalisation des tâches à accomplir, en bâtissant une solide expertise technique. Participer aux discussions client pour aider à la conception de l’architecture et aux choix technologiques. Mettre à profit ton...Remote workPermanent employmentFull timeWork at officeFlexible hoursDay shift$55 - $65 per hour
...education and experience An understanding of stereo (3D) and anamorphic compositing in Nuke A proficiency in 3D multi-pass rendering techniques A strong aesthetic eye for photo realism and color space concepts Excellent communication and problem solving skills A team...Remote workWork from home- ...software platform legal experience, with a focus on transaction support, commercial contract drafting and negotiation, data governance and... ...ability to work collaboratively and dependably with others in a remote setting. As StackAdapt is a Remote First company, you will work as...Remote workContract workWork from homeHome office
$65k - $70k per year
...Coordinator Salary: $65,000 to $70,000 annually Remote role (BC) with benefits **Some in-person... ...donors, funders, partners, and community supporters. This is a role for someone who can take... ...understand, care about, and want to support. You will work closely with the CEO and program...Remote workWork at office$100 - $120 per hour
...Location: US, UK, Canada, France, Portugal (remote) We are seeking a highly motivated... ...: • Design and implement AI/ML models to support risk assessment and selection, improving... ...models using statistical and machine learning techniques, ensuring alignment with market competitiveness...Remote workHourly payContract workPart time- ...predictability • Stays current on industry trends and techniques, evaluating competitive products, and... ...on multiple lighting approaches to support a given theme, gameplay goal, or... ...Type: Full Time, Permanent Working Pattern: Remote Salary range: $120,000-$130,000 USD Keywords...Remote workPermanent employmentFull timeCasual workLocal areaShift work
$70k - $90k per year
Benefits: • Based in Burnaby with hybrid remote flexibility • Company parties • Competitive... ...for someone who’s worked in product support, territory management, or technical training... ...engineered wood, etc), materials, installation techniques, and jobsite safety standards. •...Remote workWork from homeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Agent(e) de support technique. Be the first to apply!
Related searches
- safety technician Carignan, QC
- school technician Carignan, QC
- health information technician Carignan, QC
- technician Carignan, QC
- parts technician Carignan, QC
- technician no experience Carignan, QC
- lead technician Carignan, QC
- health technician Carignan, QC
- information technology technician Carignan, QC
- operator technician Carignan, QC