Regional Manager RSS (Rehabilitation Service Specialist)

Regional Manager RSS (Rehabilitation Service Specialist) - Lifemark Health Group

Location: Remote ; Atlantic

Lifemark recognizes the transformative power of work. Join us as a Regional Manager RSS (Rehabilitation Service Specialist) within Partners in Canadian Veteran Rehabilitation Services (PCVRS), where you'll lead a remote team of RSS Team Managers. You'll play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC's Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families

The Regional Manager RSS has a passion for developing high-performing, diverse and engaged teams. With a strong background in performance management and a clear vision, you'll ensure the delivery of exceptional client service within a culture of continuous learning and improvement. As a leader, you'll empower your team to help veterans achieve their employment goals and receive the best possible support.

Key Responsibilities

• Manage and develop a team of Lifemark RSS-Team Managers across Atlantic and Ontario, ensuring the effective delivery of PCVRS rehabilitation services and support for participants
• Develop and implement strategic plans for budget management, service delivery, and quality improvement, working collaboratively with VAC and regional leadership to enhance PCVRS rehabilitation services
• Drive a participant-centered approach to achieve timely and successful outcomes.
• Monitor staffing levels and implement strategies to address fluctuating referral volumes.
• Foster a motivated, diverse, and engaged team environment.
• Establish and achieve caseload and performance metrics.
• Manage the relationship with the customer, acting as the primary regional contact for VAC representatives.
• Ensure service standards and outcomes consistently meet or exceed contractual requirements, proactively addressing any performance gaps.

What you bring

• A current health professional designation, Certified Vocational Rehabilitation Services Professional (CVRP), or a Certified Vocational Rehabilitation Services Professional - Fellow (CVRP -F)
• Minimum of five (5) years of direct experience in medical, psychosocial, or vocational rehabilitation services (or a combination), including assessments, working with individuals facing health challenges, analyzing assessments, and collaborating within interdisciplinary teams.
• Two (2) or more years of management experience in disability management, case management, or vocational rehabilitation services.
• Proven experience building partnerships with employers, community agencies, and stakeholders
• Employment is conditional upon obtaining federal Reliability Status security clearance.
• Fluency in French is an asset.

Why Choose Lifemark?

• Competitive salary
• Comprehensive and flexible health and dental benefits
• Ongoing learning and development opportunities
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Apply today! Visit for more information.

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca