Microsoft 365 Collaboration Specialist

Microsoft 365 expertise drives this Collaboration Technical Specialist role at CIBC in Toronto. Support SharePoint Online, Teams, and information governance services.You’ll work with CIBC’s Collaboration Services team supporting enterprise Microsoft 365 environments. The role covers administration, governance, operational support, and technical expertise across collaboration and information governance technologies. You’ll help maintain secure, scalable, compliant platforms while supporting productivity and adoption across the organization.Key Responsibilities:
Administer SharePoint Online, Teams, Purview, Forms, and CopilotInvestigate incidents, service disruptions, governance issues, and user requestsMonitor platform health and manage tenant configurationsSupport governance, information protection, and data classification controlsCollaborate with stakeholders on adoption and operational readinessRequirements:
Five or more years supporting Microsoft 365 collaboration technologiesExperience with SharePoint Online, Teams, OneDrive, and PurviewKnowledge of information governance and content lifecycle managementStrong troubleshooting, operational support, and problem-solving skillsExperience supporting enterprise-scale environments in complex organizationsApply Microsoft 365 administration, troubleshooting, and governance expertise to CIBC’s collaboration services team in Toronto.
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