Credit Supervisor
MCDOUGALL ENERGY INC
Job Responsibility:
COME GROW WITH US!
ABOUT US:
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.
We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.
ABOUT THE OPPORTUNITY:
McDougall Energy is looking for a Credit Supervisor to join our Credit team. Reporting to the Credit Manager, the Credit Supervisor assists the Credit manager in supporting the collection process, including monitoring accounts for compliance, reviewing, and investigating all past due accounts and contacting customers regarding collection of outstanding payments to minimize outstanding debt, while ensuring customer satisfaction and retention. The Credit Supervisor is responsible for:
- Supervise, coach and mentor a team of credit representatives, provide guidance and support to reach corporate KPI's.
- Developing the department's weekly schedule and dispatching all departmental workflow via multiple inbox management in conjunction with corporate SLA'
- Organize, prioritize and assign department workflow through multiple inbox management.
- Accountable for collecting on Key account portfolios
- Responsible for Training and mentoring team
- Ensure knowledge and compliance of the Company's credit policies.
- Communicate with customers regarding past due balances.
- Prepare and submit weekly and monthly analytical reports.
- Interface and communicate with other departments and personnel as necessary.
ABOUT YOU:
The ideal candidate will have:
- Diploma in finance, accounting, business or a related field (or equivalent work experience)
- Minimum five (5) years of experience in credit and collections
- Supervisory or leadership experience is an asset
- Advanced knowledge of Microsoft Excel is essential
- Experience with third-party collections is required and
- Experience with online billing portals is an asset
- Knowledge of credit risk assessment and collections strategies
WHAT WE OFFER:
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.
- Competitive Compensation
- 4 weeks paid vacation
- Company paid Health & Dental Benefits
- Employer matched RRSP
- Life and disability insurance
- Employee and Family Assistance Program (EFAP)
Are you ready to power your career and making a difference at McDougall Energy? Get energized and apply online at
McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.
$36.5 per hour
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