Supervisor

Date: Jul 8, 2026

Location: Surrey, BC, CA

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Company: Lookout Housing and Health Society

Employment Status

Full Time - Temporary until incumbent return

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We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit

Location

Baird Blackstone Building

Days and Hours of work

Tuesday through Saturday

Shift times will be 1200 - 2000 Hours

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/ qualifying period will be 488 hours with mid and end point reviews.

Salary

$35.76 - 37.75 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Supervisor reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Supervisor is responsible for the daily operations of the site residence. The Supervisor will provide support, assistance, education and skill development for adults living in residence and who may be working on greater independence and stability in their life. The Supervisor also ensuring that program mandate, policies and procedures are followed.

This role requires the ability to maintain a clean-shaven area where a respirator seal contacts the face and to successfully complete annual fit testing for a half-mask respirator, in alignment with WorkSafeBC and organizational safety requirements.

Job Duties

Supervise daily operations and adheres to society policies and procedures

Ensure service engagement, case planning, management & discharge planning are consistent with mandate

Perform tasks associated with engagement of tenants and service delivery

Complete required records and maintain statistical data

Participates in tenant intake, service support, assessment, service plans, crisis intervention and administers meds and finances

Limited external work. Use of a vehicle may be useful at times

Job duties are complex and may have a few disagreeable factors

Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted

Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

Post-secondary education equivalent to two (2) years study plus two (2) years of recent related experience or equivalent combination of education, training and experience, including one (1) year supervisory experience

Familiarity with community resources, particularly addiction, mental health, welfare and harm reduction.

Must have current OFA 1 First Aid Certificate

Crisis Intervention Skills Training an asset

Ability to work independently and in a supervisory role; good judgement skills, tact and discretion

Strong ability to manage stress and organize high workload demands

Excellent communication, writing and documentation and organizational skills.

Understands and maintain clientele/worker boundaries

Ability to work with disadvantaged and challenging adults in a diverse environment

Strong physical and mental ability to perform work tasks and operate job related equipment.

A minimum of two (2) years sobriety if you have had concerns related to alcohol and/or drug use.

Criminal Record Clearance – vulnerable sector

Closing Date

Applications will be accepted until July 16, 2026 at 5:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU, Shop Steward

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.