Dental Administrator

Get to Know Us

Here at Township Road Family Dental Centre, we have a combined 24 years of experience between our doctors. This allows us to provide our patients with quality dental care that fits all of their unique and individual needs! Our qualified team of dental professionals offer a wide range of services such as general, cosmetic, surgical, and much more! Emergency services are also provided to patients in need of urgent dental care, even on the same day.

We pride ourselves on providing quality dental care and 4.9 stars on google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the Dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians as well as having greater access to advanced treatment technologies, training & development, and professional support.

Conveniently located in Leduc, only 20 minutes south of Edmonton!

Schedule

• Monday 12:00pm to 8:00pm
• Tuesday 9:00am to 5:00pm
• Wednesday 9:00am to 5:00pm
• Thursday 9:00am to 5:00pm
• Friday 8:00am to 3:00pm

What Sets Us Apart

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

Your Role

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.