Service Center Technician

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. 

What We’re Offering

• Paid Holidays
• Medical, vision and dental
• Life Insurance, long term disability
• Tuition reimbursement plan
• Defined Pension Plan

Compensation Range: 50200-62700 

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

This is a current vacant position.

Job Purpose

This role supports the service and technical teams by helping maintain, repair, and service EnerSys products in the assigned area. You’ll play an important part in day‑to‑day shop and warehouse operations while learning hands‑on technical skills that support customer service and service‑related sales goals. If you enjoy working with your hands, learning how things work, and being part of a team that supports one another, this could be a great opportunity. We provide hands‑on training and ongoing support to help you build skills and grow in the role—so prior technical experience isn’t required. This position is an existing vacancy.

Essential Duties and Responsibilities

• What You'll Do: 

  • Support daily shop and warehouse operations, including organization, staging, and general housekeeping
  • Assist with shipping and receiving activities, including preparing and verifying shipments and documentation
  • Help evaluate, diagnose, and repair customer equipment in the shop, including cleaning, washing, and neutralizing batteries
  • Perform discharge test evaluations using meters and testing equipment (training provided)
  • Assist with the installation and removal of motive power batteries
  • Replace defective parts, reassemble batteries, and add acid or water to achieve specified concentrations
  • Operate material handling equipment in accordance with OSHA requirements
  • Perform inspections, identify potential issues, and help recommend repairs or corrective actions
  • Maintain accurate service, inventory, and shipping records using company systems
  • Follow safety, environmental, and transportation guidelines
  • Keep the warehouse and service area clean and organized at the end of each day
  • Follow company policies related to safety, quality, and compliance
  • Take on additional tasks as needed to support the team

  What We'll Train You On:

  • How to use EnerSys systems, tools, and internal software
  • Industry‑specific terminology and service processes
  • On‑the‑job troubleshooting techniques and best practices
  • Safety, quality, and compliance standards

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• High school diploma or equivalent
• Experience in a shop, warehouse, or shipping/receiving environment is helpful but not required

Skills & Abilities

• Comfort with basic math such as percentages, measurements, and simple calculations
• Willingness to learn how to troubleshoot and solve technical problems
• Ability to follow written and diagram‑based instructions
• Strong teamwork and organizational skills
• Professional attitude and reliability
• Fluent in English and French
  • B1-B2 (Independent User): Can understand main points of complex texts, interact with native speakers, and handle most situations. 

Training & Certifications

• Willingness to complete EnerSys Service Representative Training within 6–12 months
• Forklift training will be provided

Driving

• Ability to operate company vehicles safely
• Valid driver’s license and a safe driving record

Travel

• Occasional overnight travel (approximately 3–4 days at a time) to London and Bolton for training, meetings, or customer service needs

General Job Requirements

• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
• Must be able to differentiate colors.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to stand for long periods of time
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.

EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all.
We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws".

We encourage applications from members of equity-deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

Employment Equity / Diversity / Inclusion / Accessibility

We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.