Service Operations Manager United Rentals
North American Transportation Management Institute
Strengthen service operations at United Rentals by motivating technicians, improving maintenance metrics, and protecting customer service. Lead with accountability and discipline.As a Service Manager, you will direct service and maintenance performance across a major equipment operation. You will hire, motivate, coach, and train Service Technicians while evaluating performance and promotability. Working with the Branch Manager, you will help build a profitable location through leadership, service knowledge, and business management.Key Responsibilities:
Lead service and maintenance performance metricsTrain technicians on processes, standards, and required skillsEvaluate team performance and provide regular coachingPromote safety, discipline, accountability, and communicationCoordinate parts activities for productivity and customer serviceRequirements:
High School diploma required;
bachelor's degree preferredMinimum three years supervisory experienceFive years' service and maintenance experienceStrong motivational, leadership, and customer service skillsBasic computer skills, including Excel, and valid driver's licenseBring service operations leadership, technician coaching, and safety accountability to United Rentals' equipment maintenance organization.
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Lead service and maintenance performance metricsTrain technicians on processes, standards, and required skillsEvaluate team performance and provide regular coachingPromote safety, discipline, accountability, and communicationCoordinate parts activities for productivity and customer serviceRequirements:
High School diploma required;
bachelor's degree preferredMinimum three years supervisory experienceFive years' service and maintenance experienceStrong motivational, leadership, and customer service skillsBasic computer skills, including Excel, and valid driver's licenseBring service operations leadership, technician coaching, and safety accountability to United Rentals' equipment maintenance organization.
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Vacancy posted 1 hour ago
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