Salesforce Developer

Position: Salesforce Developer

Location: Toronto, ON

Job ID#: RQ11089 

Duration: 10 Months

Role Overview

The Software Developer – CRM is responsible for designing, developing, testing, and supporting CRM‑based web applications that comply with accessibility, security, and architectural standards. The role supports end‑to‑end application delivery, ensuring solutions align with business requirements and are delivered using Agile methodologies.

Key Responsibilities

• Ensure application solutions meet accessibility standards (AODA) and approved design standards


• Design, develop, and maintain system design models, program code, and technical documentation


• Ensure application solutions are implemented in accordance with approved business requirements


• Design, develop, and implement web applications that function across modern browsers, platforms, and mobile devices


• Research and assess options for technical design issues and contribute to solution decisions


• Contribute to project plans, including work breakdown structures and effort estimates


• Assist with data validation activities


• Assist with and ensure unit testing meets expected functionality requirements


• Support user acceptance testing and defect management


• Ensure compliance with architecture frameworks, system standards, and Agile development methodology


• Apply leading‑edge technologies and design criteria, including usability, security, and privacy


• Perform knowledge transfer and documentation activities as required

Qualifications & Skills

Public Sector & Domain Experience

• 5+ years of experience supporting healthcare systems such as Long‑Term Care systems, Electronic Medical Records, Hospital Information Systems, clinical assessment tools, and standards‑based reporting solutions


• Knowledge of personal health information protection legislation and its application in system development (preferred)

Technical Expertise

• 10+ years of experience in solution development


• Experience with privacy and security requirements for application development in a healthcare or regulated environment


• Demonstrated knowledge of application design, security, and recovery procedures


• Experience with relational and hierarchical database technologies


• Experience with information retrieval, reporting, unit testing, and application integration testing


• Experience with one or more communication protocols

CRM & Development Skills

• Experience developing on CRM platforms using components such as Lightning Web Components, OmniScripts, DataRaptors, Integration Procedures, Calculation Matrices, and platform data models


• Experience integrating CRM platforms with internal applications


• Strong understanding of security settings, platform limitations, and governor limits


• Experience with data migration activities


• Experience creating reports and dashboards


• Experience using source control tools, branching strategies, and pull requests


• Experience implementing CI/CD pipelines, preferably within CRM implementation projects


• Comfortable working in Agile environments using epics, features, user stories, and story points


• Familiarity with offline solutions and middleware platforms is an asset

Communication & Professional Skills

• Strong verbal and written communication skills


• Strong interpersonal, consulting, and negotiation skills


• Demonstrated experience monitoring progress, resolving issues, and reporting to management


• Experience supporting training and communication activities for large system implementations


• Proven ability to work collaboratively and meet strict deadlines

Analytical & Problem‑Solving Skills

• Excellent analytical, troubleshooting, and decision‑making skills


• Demonstrated experience analyzing and resolving system, application, and integration issues


• Experience providing application fixes to support testing and deployment activities


• Highly organized, detail‑oriented, flexible, and able to manage multiple priorities

About Symbiotic Digital

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways:

1. Digital Experts : IT Consulting expertise. Bright Minds That Produce Proven Results


2. Recruitment : Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS – Quality Management System Staff Development Model. We are a 100% Indigenous‑owned company.

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