Branch Manager, Rentals

Company and Position Details

Finning Canada – Branch Manager – Rentals – Calgary, Alberta – Monday–Friday (5x2) – Full‑time, Permanent. One opening.

Compensation & Benefits

• Competitive base salary plus short‑term incentive plan.
• Comprehensive benefits starting day one.
• Pension and share purchase plans.

Key Responsibilities

People Leadership (30%) – Demonstrate clear and effective leadership to all employees within the branch; through performance management, coaching and mentoring, training and individual professional development, and other training opportunities. Provide quality, timely feedback to individuals through formal and informal conversations to support the performance management process. Share Employee Opinion Survey (EES) results, solicit feedback, develop, and post an action plan on the Action Planning website. Facilitate team meetings to support collaboration between departments. Works with sales representatives in the field to develop maximum selling effort at optimum cost. Constantly appraise pricing, distribution and competitive action and policies. Suggest changes to improve branch sales volume and profit.

Results and Financial Management (40%) – Accountable for rental operations, planning and monitoring controls including managing and reporting branch financial results and facilities requirements. Responsible for reviewing the monthly metrics related to People, Quality, Velocity, P&L with branch employees. Assist in creating annual budget, monthly reporting & forecasting. Collaborate with sales and marketing management teams to identify and create customer opportunities & solutions. Meet or exceed gross margin for AOP.

Safety Leadership (30%) – Lead, demonstrate and champion a healthy and safe work environment and culture for all branch employees, contractors, and customers. Demonstrate awareness and a commitment to factors that influence personal safety and the safety of others. Ensure full compliance on safety practices, procedures & policies, training & audits. Develop and implement strategies that align with TRIF and LTI targets.

Accountability – Accountable for providing a safe work environment and delivering safety leadership at all levels within the branch, ensuring implementation of safety initiatives and compliance with programs and policies to achieve world‑class workplace safety. Accountable for talent management for all employees, including recruitment, development, and retention strategies. Represent the company in a professional and ethical manner while maintaining confidentiality and fostering effective relationships with internal and external stakeholders. Responsible for effective human resources management and creating a positive work environment that supports business goals. Drive continuous improvement in operational performance, focusing on velocity, productivity, and agility. Ensure an exceptional customer experience through proactive engagement and service excellence. Achieve invoicing efficiency KPIs and maintain accuracy in billing processes. Deliver financial performance targets, including revenue, profitability, and SG&A budgeting. Develop and implement training and development plans for direct reports to support growth and capability building. Ensure adherence to company policies, procedures, and the Code of Conduct in all branch activities.

Education & Qualifications

• Minimum 7-10+ years of experience in a leadership role with proven ability to manage branch operations and interpret financial statements.
• Industry experience in Rentals preferred, both in Operations and Sales.
• Strong interpersonal, written, and verbal communication skills, with excellent presentation abilities.
• Demonstrated strategic business planning and forecasting skills with solid business acumen and understanding of financial fundamentals.
• Leadership for Safety Excellence training and commitment to fostering a safe work environment.
• Advanced analytical, problem‑solving, and decision‑making skills for complex issues.
• Strong coaching, mentoring, and team leadership skills to build a high‑performing, collaborative culture.
• Customer service orientation and ability to enhance client relationships and deliver exceptional experiences.
• Skilled in negotiation, consulting, and relationship management to drive business success.
• Effective time management and prioritization skills to meet deadlines and achieve operational goals.
• Knowledge of Rental products, services, parts, warranty, and service systems and processes.
• Thorough understanding of union environments and collective agreements.
• Ability to adapt to changing business needs while maintaining focus on key performance indicators.

Equal Opportunity Employer

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal‑opportunity employer and actively encourage all individuals to express themselves and achieve their full potential. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Finning is committed to providing reasonable accommodations and adjustments to individuals with disabilities. If you require an adjustment or accommodation during the recruitment process, please inform your recruiter.