Patient Reimbursement Specialist

Patient Reimbursement Specialist

Responsibilities

• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients.
• Coordinate cases with insurance companies, physicians’ offices, and healthcare professionals to maximize reimbursement solutions.
• Coordinate documents, submissions, and all related paperwork to insurance companies and public/federal funding programs.
• Foster and build relationships with key clinics.
• Coordinate with pharmacy processes required once funding has been obtained.
• Acquire in-depth knowledge of public, private, and federal funding mechanisms.

Qualifications

• Bilingualism in English and French is an asset.
• Prior experience in a reimbursement role is a strong asset.
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset.
• Minimum of 2 years of customer/client service experience.
• Strong proficiency in Microsoft and Google applications (Word, Excel).
• Professional, courteous, and efficient telephone manner.
• Proven ability to organize time, set priorities, and multi-task to meet competing deadlines.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Attention to detail.
• Ability to resolve issues effectively and efficiently.
• An out-of-box thinking approach.
• Ability to work rotating shifts Monday through Friday, covering the hours of 8:00 AM to 8:00 PM EST.

Compensation

At BioScript, your base pay is part of a total compensation package and is determined within a local cost‑of‑labor benchmark range based on role, level, and geographic location.

Equal Opportunity Employer

We are proud to be an equal opportunity employer. We are committed to fostering a welcoming culture free of discrimination and to providing a healthy and safe work environment where all team members can thrive. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.

Inclusive and Accessible Work Environment

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day‑to‑day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.