Revenue Operations Analyst

Revenue Operations Analyst

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally. 

Recognized as one of The Americas' Fastest Growing Companies 2023 by the Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as Deloitte Fast 500 distinctions in both 2021 and 2022, CoolIT's rapid growth is capturing global attention. 

As demand for generative AI, high performance computing, and cloud solutions rapidly expands, there has never been a more exciting time to join our team. 

WHAT YOU'LL DO:

Reporting to the Director, Strategic Operations, the Revenue Operations Analyst helps build a disciplined, data-driven commercial engine. This role supports forecast accuracy, pipeline visibility, commercial reporting, and executive decision-making across Sales, Customer Operations, Finance, Technical Sales, and other stakeholders. It is well suited to a candidate who enjoys turning data into clear business insight inside a fast-growing manufacturing environment. 

• Own recurring pipeline, forecast, bookings, and commercial performance reporting for leadership reviews. 

• Analyze stage conversion, sales-cycle velocity, opportunity aging, slippage, and current-quarter revenue risk. 

• Build and maintain executive-ready scorecards, dashboards, and monthly business review materials. 

• Partner with Sales leadership to improve forecast discipline, deal inspection rigor, and data quality. 

• Support strategic account reviews by highlighting performance trends, execution risks, and commercial exposure. 

• Work closely with Finance to reconcile bookings, shipment assumptions, and revenue timing risks. 

• Translate large datasets into concise, practical recommendations for action. 

Responsibilities:  

Forecasting & Revenue Insight  

• Prepare weekly forecast packs, including commit, best case, upside, and risk commentary. 

• Track forecast accuracy over time by region, rep, segment, and product line. 

• Identify and quantify current-quarter risks tied to delayed deals, operational blockers, or customer dependencies. 

• Support bookings-to-revenue bridge analysis and quarter-close readiness. 

Pipeline Analysis & Commercial Reporting  

• Monitor pipeline coverage, stage movement, stale opportunities, and push-out reasons. 

• Produce weekly and monthly pipeline health reports for leadership. 

• Build reports on funnel conversion, average deal size, cycle time, win rates, and productivity. 

• Support MBRs, QBRs, annual planning, and ad hoc commercial analysis. 

Cross-Functional Partnership  

• Partner with Sales, Customer Operations, Finance, Marketing, and Technical Sales to align reporting logic and assumptions. 

• Incorporate customer-risk, escalation, and post-sales data into broader account and revenue visibility. 

• Help standardize metric definitions and reporting discipline across the organization. 

Continuous Improvement  

• Surface data quality issues, process gaps, and reporting inefficiencies. 

• Recommend opportunities to automate recurring analysis and reduce manual work. 

• Support improvements to opportunity stage governance, dashboard usability, and KPI consistency. 

WHO YOU ARE

Basic Qualifications  

• Bachelor's degree in Business, Finance, Operations, Analytics, Economics, or a related field, or equivalent practical experience. 

• 3-5 years of experience in Revenue Operations, Sales Operations, business analytics, or a similar commercial reporting role. 

• Strong Excel capability, including advanced formulas, pivot tables, and structured analysis. 

• 2-3 years of experience working with CRM or ERP systems such as NetSuite, Salesforce, HubSpot, or similar. 

Preferred Qualifications  

• Experience in a manufacturing, industrial technology, data center, hardware, or other complex B2B environment. 

• Experience building recurring KPI packs, forecast reporting, or leadership dashboards. 

• Exposure to BI/reporting tools such as Power BI, Tableau, Looker, or equivalent. 

• Familiarity with bookings, backlog, shipments, or quote-to-order metrics is a strong asset. 

Skills  

• Strong analytical judgment and the ability to connect numbers to business decisions. 

• Clear written communication and strong executive-summary skills. 

• High attention to detail, accuracy, and follow-through. 

• Ability to work under deadline pressure in a fast-paced growth environment. 

• Comfort partnering with leaders and asking probing questions when data does not make sense. 

WHY COOLIT?  

We strive to be an employer of choice and, as such, we believe in rewarding our employees with career and development opportunities that maintain and strengthen our culture while aligning to our vision and values. 

Benefits  

• Vacation and flex days, and paid company-wide shutdown during the holiday season. 

• Comprehensive benefits including Dental, Drugs, Optical, Paramedical, and Health Spending. These costs are covered by CoolIT and are enacted from your first day. 

• Dress for your day - in a casual yet professional environment. 

• Retention rewards like The Big Coffee Break that reward tenure with additional vacation time and a monetary bonus. 

• Company-funded RRSP contributions to support your long-term financial goals. 

We thank every candidate in advance; however, only those selected for an interview will be contacted. 

Successful candidates for this position will be required to undergo background checks including criminal records check and education verification. 

• Bachelor's degree in Business, Finance, Operations, Analytics, Economics, or a related field, or equivalent practical experience. 

• 3-5 years of experience in Revenue Operations, Sales Operations, business analytics, or a similar commercial reporting role. 

• Strong Excel capability, including advanced formulas, pivot tables, and structured analysis. 

• 2-3 years of experience working with CRM or ERP systems such as NetSuite, Salesforce, HubSpot, or similar. 

• Vacation and flex days, and paid company-wide shutdown during the holiday season. 

• Comprehensive benefits including Dental, Drugs, Optical, Paramedical, and Health Spending. These costs are covered by CoolIT and are enacted from your first day. 

• Dress for your day - in a casual yet professional environment. 

• Retention rewards like The Big Coffee Break that reward tenure with additional vacation time and a monetary bonus. 

• Company-funded RRSP contributions to support your long-term financial goals.