Transportation Supervisor (Sun-Wed, 8am-6pm)

Responsibilities

The Transportation Supervisor oversees transportation operations of a dedicated McDonald's distributorship with responsibility for planning and scheduling manpower and equipment of the hourly workforce while fostering an environment that maximizes employee safety, involvement, and morale. This position will administer and monitor daily dispatch while maintaining a master delivery schedule and providing interpretation of the Collective Bargaining Agreement.

Within the scope of responsibility, the operations supervisor ensures safety is a number one priority through effective daily communications and action plan execution with employees while advocating injury/collision risk management and incident avoidance. The incumbent will further ensure optimized equipment utilization while driving overall cost reductions without impacting store delivery targets or service.

This position provides strong technical support as well as direction, guidance, and leadership to the Warehouse and Transportation Departments at an assigned distribution centre.

Position Responsibilities

• Plan and execute daily manpower requirements for current day and week, keeping overtime to a minimum
• Conduct daily shift meetings, communicating safety and operational messages, taking suggestions and answering questions
• Assign daily work duties to drivers ensuring safety, service, and productivity requirements are met
• Manage work flows efficiently, meeting the requirements of the Collective Bargaining Agreement
• Maintain Syntellic, Paragon and Xatanet programs (knowledge of these software packages is an asset)
• Create and maintain production and/or master delivery schedules, including route, restaurant, and other pertinent information
• Maintain associated employee bids
• Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, service, etc.
• Prepare and upload the daily route trial, adjusting options for greatest opportunity in maximizing safety, service, and cost efficiencies
• Audit all drivers’ trip records for legal and process legitimacy
• Maintain and audit weekly payroll entries for drivers and/or warehouse workers
• Provide training, support, and direction to employees to ensure understanding of and adherence to standard operating procedures (SOPs)
• Oversee quality control for in-house and enroute product
• Conduct near-miss, injury, and collision investigations, completing corrective actions promptly and communicating resolutions broadly
• Communicate across Warehouse, Transportation and Customer Service departments regarding possible issues impacting our customer or one another
• Review service providers’ performance to ensure service and quality requirements are met and cost controls are maintained
• Perform supervisory functions including follow up with drivers and/or warehouse workers while holding employees accountable through recognition and discipline
• Demonstrate leadership through effective teamwork and a positive attitude
• Develop and maintain effective working relationships across the company
• Participate in training, inspection, investigation, and continuous improvement programs
• Collect and record statistical information for reporting purposes
• Ensure compliance with industry, company, and sanitation standards, including ensuring physical plant and transportation equipment is free from hazards and meets legislated requirements
• Ensure operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
• Other projects or duties as assigned

Qualifications

• Bachelor’s degree (or equivalent) in business, engineering, logistics or related field
• Three to five years’ experience in high-volume, food service, unionized distribution, or logistics preferred
• One to three years of progressively responsible supervisory experience
• Strong computer software skills (MS Office) required
• Experience with Routing and Onboard Software is a strong asset
• Leadership competencies required
• Integrative thinker with excellent problem-solving skills
• Strong work ethic, ability to multi-task in a high-pressure work environment
• Attention to detail and organizational skills
• High initiative and self-motivation
• Strong, interactive team player
• Excellent time management skills and ability to manage multiple priorities
• Ability to produce accurate and timely reports
• Excellent communication and presentation skills (verbal and written)
• This position must pass a post-offer background check

Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, and Vision coverage.

Additional Information

Physical Demands: The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check: Offers of employment are contingent upon successful completion of a background check.

Pay Transparency: Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. This role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

Transparency in the use of AI: Our recruitment process may utilize AI-enabled tools to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. AI is not used to make final hiring decisions. All employment decisions are made by human reviewers.