Manager, Activations And Programming

About the Role:As a CBRE Events Planner Consultant, you will strategically manage small to medium-sized events and programs ensuring alignment with the client's business needs, goals, and objectives. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:
Strategically plan, coordinate, and execute entertainment events, activations, and programming initiatives that align with client objectives and business goals.
Manage events logistics from concept through completion, including hospitality, vendor coordination, equipment rentals, event setup and teardown, collateral placement, and lead on-site execution.
Develop and maintain event documentation, including project plans, run-of-show schedules, timelines, forecasts, budgets, and operational checklists to ensure seamless delivery and brand consistency.
Serve as primary liaison between client inquiries, event-related challenges, and operational issues while maintaining a high standard of service and customer satisfaction.
Serve as primary on-site contact for vendors, artists, performers, and guests.
Collaborate with tenants, on-site retailers, marketing teams, and workplace experience partners to develop engaging activations and identify opportunities that strengthen community engagement and enhance the workplace experience.
Review and manage budgets, monitor expenses, and identify opportunities for cost savings while maintaining program quality and operational effectiveness.
Analyze attendance, participation, and event performance data, providing insights and recommendations to Management and Corporate Marketing to improve future programming and operational outcomes.
Verify consistency in service delivery through continuous evaluation and improvement of processes, procedures, and event standards.
Coordinate and direct vendors, contractors, and support personnel during events, providing leadership and ensuring expectations are met.
Support the performance, training, and development of team members by sharing best practices, coaching others, and contributing to skill development initiatives.
Interpret and communicate organizational goals, event strategies, and operational priorities to stakeholders while building consensus and fostering collaboration across teams.
Lead by example and model behaviors consistent with CBRE RISE values while cultivating strong relationships with clients, tenants, vendors, and business partners.
Apply advanced knowledge of workplace experience, event management, hospitality, and operational practices to solve complex problems and implement innovative solutions.
Support a variety of customer, inter-department operational, and project activities that impact the workplace experience function and related business teams.
Work within established guidelines and policies while exercising sound judgment in managing competing priorities and sensitive information.
Work evenings and weekends as required by the event calendar.
Other duties and responsibilities as needed
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