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Store Director

$82.2k - $102.7k per year

sephora.com

Store Director – Sephora, Moncton

Job ID: 289799 | Store Name/Number: NB-Moncton (0570) | Address: 477 Paul St., Dieppe, NB E1A 4X5, Canada (CA) | Full Time/Part Time: Full Time | Position Type: Regular | Vacancy Status: This position is for an existing, open vacancy

Responsibilities

  • Forecast sales and payroll with your District Manager to drive store results.
  • Monitor daily, weekly, and monthly sales results and communicate with staff members.
  • Achieve store’s sales plans and operating profits while maintaining expenses, while managing and measuring the effectiveness of business strategies and adjusting when needed.
  • Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge, and services.
  • Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
  • Recruit, interview, and hire for all positions according to business needs.
  • Train, coach, delegate to supervise, and motivate department managers and leads to develop their leadership and business skills.
  • Ensure a coaching culture is present that includes timely acknowledgement of successes and feedback on opportunities, both through day‑to‑day coaching and through quarterly development meetings.
  • Conduct inventories, maintain updated inventory records, and communicate inventory issues/concerns to key stakeholders.
  • Make strategic and innovative merchandising decisions by Sephora’s concepts when necessary, to grow the business.

Qualifications

  • You have a minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
  • You have a proven track record of coaching a high‑performing team and have a passion for training, development, and education.
  • You have previous experience recruiting, staffing, and hiring across all store positions, including leadership.
  • You are effective in time management, problem‑solving, and communication both verbal and written, with experience in Windows, Word, and Excel.
  • You have no difficulty maintaining composure and possess strong managerial courage to have tough conversations when needed.
  • You have strong business acumen and the ability to analyze sales trends and react appropriately, with a proven track record of meeting or achieving targets or KPIs.
  • You love to learn and grow, always finding new ways to level up, whether that’s through formal schooling or education through professional experience.

Location, Availability, and Physical Requirements

  • On‑site: You will work at the location specified in the job posting.
  • Scheduling: Flexibility is key! You need to be available during evenings, weekends, and holidays when clients are eager to shop and explore.
  • Physical Requirements: Bend and stretch to stock shelves, and lift and carry up to 50 pounds.

Total Rewards

  • Compensation: Competitive market rates; compensation range between CAD$82,200.00 and CAD$102,700.00, with potential performance‑based bonuses.
  • Perks: Product discounts, exclusive brand events, and more.
  • Benefits: Access to extended health and life insurance benefits, customizable coverage options, paid time off.
  • Education & Development: Training and internal mobility support across Canada, and access to LVMH programs and job opportunities.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

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Vacancy posted 7 days ago
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