Patient Support Services Specialist

Support patient access at Sanofi in Toronto through reimbursement navigation, vendor management, and cross-functional coordination in a hybrid setting.As a Patient Support Services Specialist, you will support the Lead and internal teams across Specialty Care Canada. Your work will help maintain services for Sanofi therapies while supporting new indications, initiatives, and digital capabilities. The position reports to the Head, Patient Support Services, Sanofi Genzyme.Key Responsibilities:
Develop and communicate project plans for new initiativesPrepare performance metrics, status updates, and management communicationsManage vendors and monitor deliverables, timelines, and budgetsEnsure compliance and support audit readiness requirementsIdentify efficient solutions with cross-functional and field teamsRequirements:
Bachelor’s degree;
relevant master’s degree preferredOne to three years of pharmaceutical experiencePatient Support Services experienceStrong collaboration, organizational, analytical, and operations skillsEffective communication in cross-functional matrix environmentsBring project planning, vendor oversight, and patient access experience to Sanofi’s Toronto-based Patient Support Services team.
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