Senior Media Technical Account Manager

Own AWS media workflows as a Senior Technical Account Manager, applying video delivery expertise across Elemental products and CloudFront. Calgary-based work is stated.AWS Applied AI Solutions seeks a Senior Media Specialist Technical Account Manager for strategic customer projects. You will guide solutions through specification, development, deployment, acceptance, and production operations. The work spans customer requirements, product releases, testing, support alignment, and long-term operational health.Key Responsibilities:
Complete onboarding and off-boarding requirements for assigned customersOwn health dashboards for customer media workflowsDefine requirements and scope feature tickets across Elemental productsVerify features and test multi-product video workflowsMentor junior Media Specialist TAMs and EngineersRequirements:
5+ years designing, implementing, operating, or consulting on distributed applications5+ years of technical engineering experience4+ years managing technical projects, accounts, or professional services2+ years in software engineering-focused technical rolesVideo processing or adaptive bitrate streaming experience preferredApply technical account management, video workflow expertise, and customer guidance to AWS media solutions and production operations.
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