Business Continuity And Response Manager

Lead business continuity and incident response at Clio, using program leadership and resilience planning to strengthen organizational readiness. Collaborate across teams to support effective responses.As Manager, Continuity & Response, you oversee Clio’s Business Continuity program within Security and Compliance. You improve incident management and disaster recovery through tooling, plans, exercises, tests, metrics, and follow-through. The role partners with Production Engineering, Corporate Security, IT, Communications, and product teams. You own a roadmap, drive outcomes, represent resilience with senior partners, and clarify decisions during high-pressure situations. You also remain hands-on with tabletop scenarios, incident tooling, and incident data analysis.Key Responsibilities:
Oversee Clio’s Business Continuity program and readiness capabilitiesImprove incident management and disaster recovery programs end-to-endOwn roadmaps for tooling, plans, exercises, tests, and metricsDesign and run departmental, team-specific, and scenario-specific tabletop exercisesAnalyze incident data and turn lessons into durable improvementsRequirements:
Manager-level scope and accountabilityProgram leadership across multiple organizational functionsCross-functional influence with senior partnersJudgment in ambiguous, high-pressure situationsHands-on incident tooling and scenario design experienceShape Clio’s resilience programs through business continuity, incident management, disaster recovery, and cross-functional leadership.
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