Business Analyst - Senior - MSON #11

Job Title: Business Analyst – Senior
Location: Toronto, ON
Experience: 3–9 Years
Job Type: Contract

Job Summary

We are seeking an experienced Senior Business Analyst to lead requirements analysis, business process assessment, and stakeholder elicitation activities across business initiatives. The candidate will work closely with business leaders, subject matter experts, project managers, and delivery teams to translate business needs into clear, actionable requirements. The role requires strong analytical capabilities, stakeholder management skills, and the ability to identify process gaps, assess business impacts, and support the implementation of effective business solutions.

Key Responsibilities

• Lead requirements elicitation activities through stakeholder interviews, workshops, facilitated discussions, and document analysis.

• Analyze business needs and translate them into structured business, functional, and non-functional requirements.

• Conduct current-state and future-state process analysis to identify inefficiencies, bottlenecks, risks, and improvement opportunities.

• Develop process maps, workflow diagrams, business use cases, user stories, and acceptance criteria.

• Facilitate discussions between business stakeholders and delivery teams to resolve requirement ambiguities and conflicting priorities.

• Assess business processes and recommend improvements aligned with organizational objectives.

• Perform gap analysis, impact assessments, root-cause analysis, and feasibility assessments.

• Validate requirements with stakeholders and maintain traceability throughout the project life cycle.

• Prepare and maintain business requirements documents, functional specifications, decision logs, and process documentation.

• Support prioritization of requirements based on business value, risk, dependencies, and operational needs.

• Collaborate with project managers, architects, developers, QA teams, and operational stakeholders to ensure requirements are understood and implemented correctly.

• Support user acceptance testing by developing business scenarios, reviewing test cases, and coordinating stakeholder validation.

• Identify change impacts and support business readiness, communication, and transition activities.

• Monitor requirement changes and assess their implications for scope, timelines, and business outcomes.

• Mentor junior business analysts and contribute to consistent business analysis practices.

Required Skills and Qualifications

• 3–9 years of professional experience in business analysis, requirements engineering, or process improvement.

• Strong experience in stakeholder elicitation, requirements analysis, and business process modelling.

• Demonstrated ability to document complex business requirements and translate them into actionable specifications.

• Experience conducting current-state and future-state analysis, gap assessments, and impact analysis.

• Ability to facilitate stakeholder workshops and manage competing business priorities.

• Strong knowledge of requirements validation, traceability, prioritization, and change management.

• Experience developing process flows, user stories, use cases, and acceptance criteria.

• Understanding of project delivery methodologies, including Agile and waterfall approaches.

• Strong critical thinking, problem-solving, presentation, and documentation skills.

• Ability to work independently and collaborate effectively with cross-functional teams.

Preferred Qualifications

• Experience supporting enterprise-level business transformation or process improvement initiatives.

• Familiarity with business process modelling techniques and structured requirements management practices.

• Experience supporting user acceptance testing, business readiness, and organizational change initiatives.