Account Executive - Toronto, Canada

Candid is looking for a driven Account Executive who thrives on energy, speed, and results.Are you a confident communicator who loves making things happen, juggling priorities, and winning alongside a team? Do you push yourself to hit goals—and then set bigger ones?If you're competitive, persuasive, and thrive in a fast-paced market, this is your role. If not, keep looking.At Candid, we're reimagining orthodontics by pairing clinical expertise with leading telehealth technology. We believe that confident smiles and self-expression play an important role in everyday life. That's why we empower general dentists with everything they need to make great clear aligner care predictable, efficient, and profitable for their practices and accessible and affordable for their patients. We're looking for passionate people who want to shape the future of care, deliver real impact, and help us grow. If you're ready to transform the future of dental technology, this is the team for you.The
Account Executive (AE)
will play a crucial role in driving business growth by identifying and engaging with prospective dentists/practices, conducting informative and engaging demos (lunch and learns), facilitating the onboarding process, and nurturing existing relationships to enhance their clear aligner business. The ideal candidate possesses exceptional communication, relationship-building skills, and a passion for helping healthcare professionals succeed.This is a Field Sales role. This posting is for an existing vacancy within our organization. Canadian work experience is not required for this position. We welcome applicants from all backgrounds.This role will cover the Toronto, Canada territory.What You’ll Do
Prospecting and Lead Generation
Identify potential dentists and practices that align with our target marketConduct research to understand the needs and preferences of prospective clientsDevelop and maintain a robust pipeline of leads through various channels, including referrals, industry events, and online research
Demos (Lunch and Learns)
Organize and conduct informative and engaging lunch and learn sessions for prospective dental practicesPresent the benefits and advantages of our clear aligner solutions, highlighting their clinical and financial valueAddress questions, concerns, and objections effectively during the presentationProvide comprehensive and tailored information to showcase how our products can enhance their practice's orthodontic offerings
Client Acquisition and Onboarding
Collaborate with the sales team to strategize and execute effective approaches for converting leads into signed clientsManage the end-to-end onboarding process, ensuring a seamless integration for new clientsAssist practice staff in understanding product features, pricing, and contractual termsCoordinate with internal teams to ensure the successful integration of our clear aligner solutions into the client's practice
Account Management and Growth
Build strong, long-lasting relationships with clients, becoming a trusted advisor and point of contactRegularly engage with existing clients to assess their needs, address any concerns, and identify opportunities for growthCollaborate with the marketing team to provide clients with relevant educational materials, updates, and resourcesAnalyze client performance data and provide insights to help clients maximize the potential of their clear aligner business
Market and Industry Knowledge
Stay informed about industry trends, competitive offerings, and emerging technologiesContinuously enhance product knowledge and sales techniques to effectively communicate value propositions to clients
What You’ll Need
Business-to-business (B2B), clear aligner outside sales experienceCollege degree or equivalent experienceAbility to travel throughout the territory, including regular overnight travel, which requires a valid driver's licence and reliable transportation.Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questionsComfort with having clinical discussions regarding Candid productsProficiency with Microsoft Office and Google applications. Experience with a CRM system, SalesforceCanadian work experience is not required for this position. We welcome applicants from all backgrounds.Pay & Perks
Competitive compensationStock option plan to give our employees a direct stake in Candid's successUnlimited PTO to give our employees a little extra R&R when they need itWork from home stipendComprehensive health coverage (medical, dental, vision) and generous parental leaveSignificant discount on our customized treatment plans and alignersYou will grow a lot here. You'll be surrounded by employees with deep experience in their field, who have a strong passion for doing great work and constantly learningThe base salary for this role is $117,000 CAD. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes equity, benefits, and other perks. To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, experience level, skillset, and balancing internal equity relative to our other employees. We include equity in our compensation packages because we believe our employees should have the option to purchase ownership in the company and benefit from what we hope will be a lot of upside growth. We expect the majority of the candidates who are offered roles at Candid to fall healthily throughout the range based on these factors.For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan.Curious how you’re wired? We are, too. As part of our interview process, you’ll complete a quick Culture Index assessment designed to give us a snapshot of your natural work style, strengths, and motivators. It takes about 7 minutes;
there are no right or wrong answers, and we use it as one of many inputs to understand how you’ll thrive at Candid - not to decide whether you’re "right" or "wrong" for the role. You'll receive a follow-up email with a link to complete the survey.We use automated tools (including artificial intelligence "AI") in our hiring process. This may include AI-based screening or assessment of applications. All final hiring decisions will be made by humans.EEOC
Our patients and colleagues come from diverse backgrounds and experiences. We strive to create and maintain a diverse and inclusive environment and hire great talent that is equally diverse;
not simply because it'sthe right thing to do, but it makes our company, our products, and our culture that much better. If you share our values and passion, apply and see what we're all about.We're proud to be an Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Additionally, this organization participates in E-Verify.
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