bilingual inside sales coordinator.

Bilingual Inside Sales Representative - Stoney Creek

Are you a professional, growth-oriented communicator fluent in both English and French? We are seeking a high-caliber Bilingual Inside Sales Coordinator to join a leading global provider of industrial automation and repair solutions at their Stoney Creek facility. This is a 100% on-site, permanent full-time position designed for an individual who is serious about long-term professional development within the manufacturing & logistics sector.

In this dynamic role, you will be the primary point of contact for customer inquiries originating from across North America. You will manage the entire sales cycle, from responding to initial telephone or digital inquiries to sourcing products and negotiating the best possible purchase prices for specialized industrial components like PLCs and automation hardware. This position requires a "business-owner" mindset, where you actively identify sales opportunities, promote value-added lines, and ensure a high degree of customer satisfaction through every interaction.

Working within a professional, open call center environment, you will interact with various departments to meet customer commitments effectively. As part of the manufacturing & logistics team, you will be expected to maintain a fast pace, managing a minimum of 25 transactions daily and making proactive outbound calls to develop new business and follow up on leads. Our client is looking for local talent residing within approximately 30 minutes of the Stoney Creek office to ensure long-term success and consistency in the role.

Advantages
- Full-time permanent position
- Starting wage: $25.00 per hour (with wage increase program)
- Uncapped commission plan (eligible after 3 months)
- 2 weeks vacation and 5 sick days to start
- Comprehensive benefits package (eligible after 1 month)
- RRSP matching plan (up to 3% after 2 months)
- Clear advancement opportunities with a structured leveling system
- Positive, goal-oriented, and celebratory team culture
- On-site parking (free)
- Business casual dress code (jeans are okay) with company-provided polo shirts
- Hours: 8:00 AM - 5:00 PM, occasionally 9:00 AM - 6:00 PM

Responsibilities
- Serve as the primary point of contact for bilingual (French/English) customer inquiries via phone and email.
- Manage sales opportunities from inquiry to billable sale.
- Prepare and enter detailed quotations (target 20/day) and sales orders accurately into the CRM system.
- Source products, check inventory, and negotiate purchase prices for new items.
- Correspond professionally with customers to ensure a high degree of satisfaction.
- Interact with internal departments (purchasing, warehousing, etc.) to meet customer commitments.
- Pro-actively develop new business through outgoing customer calls.

Qualifications
• Fluency in English and French (bilingualism is mandatory for the language premium and role requirements).
• Previous inside sales experience or customer service representative experience is required.
• High caliber of professionalism and a serious commitment to long-term career growth.
• Reside within approximately 45 minutes of the Stoney Creek office
• Ability to work 100% on-site in a professional call center setting.
• Strong computer skills and familiarity with the manufacturing & logistics industry cycles.
• Strong computer proficiency with the ability to learn and master complex, automated business and sales systems.
• Advanced proficiency in Microsoft Office, including Excel for data tracking and Outlook for professional communication.
• Excellent verbal and written communication skills in both English and French to serve a bilingual market.
• Proven ability to multi-task and work effectively in a high-volume, fast-paced environment.
• Strong problem-solving abilities and a solutions-oriented approach to customer service.
• Demonstrated ability to sell and understand the full sales cycle within a distribution or industrial context.
• Exceptional attention to detail, particularly regarding technical specifications and order entry.

Summary
If you are a driven, bilingual individual with a keen eye for detail, a proactive approach to customer service, and a desire to grow your sales career, this is an outstanding opportunity. You will benefit from a supportive environment, a positive and celebratory corporate culture, and the chance to contribute significantly to a dynamic team right here in Stoney Creek.

How to Apply?

- Apply online at Randstad.ca today
- send your resume by email to View email address on randstad.com and all qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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