Dispatcher, Motorcoach
Coach Atlantic Transportation Group Inc.
This opportunity is calling for you if you are looking to become a part of a strong motivated team in a fast-paced industry where your talent matters!
This position is responsible for scheduling drivers, assigning vehicles, overseeing daily activities of drivers, liaising with the detailing department, maintaining operating procedures and other duties as assigned.
Responsibilities:
- Identifies and schedules drivers (weekly, daily)
- Identifies vehicle availability and assigns vehicles to work types
- Participated in the On-Call Emergency Line Rotation
- Assists drivers with routing directions and logistics
- Responds to emergency calls, facilitates emergency response network, and assigns rescue buses and drivers
- Communicates route assignments, last minute changes, any other event that will disrupt service or routing
- Communicate mechanical issues to our onsite motor coach service centre
- Liaises with onsite detailing department to ensure vehicles are clean and ready
- Maintains high compliance to dispatch standard operating procedures
- Handles customer concerns and requests for information in an expeditious and professional manner.
- Escalates unresolved issues to management as appropriate.
Assets:
- Extensive geographical knowledge of the Maritimes (as well as Newfoundland, Ontario, Quebec and NE USA also an asset)
- Previous dispatch or logistics experience
- Previous experience with computerized scheduling systems an asset
Qualifications
- High school diploma or GED
- High level of computer proficiency (in word, excel);
- Exceptional organizational skills (detail oriented)
- Great communication skills - interpersonal and phone
- Thrives in a fast-paced environment under pressure
- Strong problem solver by trait
- Natural multi-tasker (great at prioritizing tasks)
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A little bit about us
Coach Atlantic Transportation Group Inc.
Coach Atlantic Maritime Bus is Atlantic Canada's Leading Passenger Transportation Company. We're hiring dynamic, high achievers looking to be Difference Makers within the industry. We continue to advance across Eastern Canada with our multi-model diverse platform covering transportation segments, such as a Scheduled Line Run, Chartered Busing, Student Transportation and Public Sectors.
Our employee's success is built on our commitment and emphasis on training and orientation process. We pride ourselves on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.
We pride ourselves in having the most modern motorcoach fleet in Canada and are committed to continue investing in our equipment and the necessary facilities to maintain our fleet.
This opportunity is calling for you if you are looking to become a part of a strong motivated team in a fast-paced industry where your talent matters!
Coach Atlantic Maritime Bus is an equal opportunity employer committed to fostering a respectful, inclusive, and barrier-free workplace.
We are dedicated to employment equity and welcome applications from all qualified individuals, including those from diverse and underrepresented communities, such as members of the 2SLGBTQIA+ community and other equity-deserving groups.
All employment decisions are based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of age, race, colour, religion, creed, sex, sexual orientation, gender identity or expression, disability, family status, or any other characteristic protected under applicable human rights legislation.
We are committed to maintaining a workplace where everyone feels valued, respected, and supported.
Are you interested?
Work With Us
- Dental care
- Extended health care
- LTD
- Life
- AD&D
- Paid vacation
- Paid sick time
- RRSP match
- Vision care
- 4 @ 10 hour shift rotation
- Free parking on-site
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