Client Relations Manager At Canada Cartage

Elevate client partnerships with Canada Cartage as a Client Relations Manager. Focus on relationship management, client satisfaction, and operational excellence in a hybrid workspace.
In this key role, you will manage relationships with both regional and national accounts, enhancing customer service while monitoring performance metrics. Collaborating closely with Operations and Sales, you will proactively identify growth opportunities and ensure alignment between client expectations and operational execution.
Key Responsibilities: - Manage day-to-day client relationships across assigned accounts - Lead performance reviews and client meetings regularly - Monitor service KPIs and identify service gaps proactively - Collaborate with Sales on account growth strategies - Prepare reports for internal and external stakeholders
Requirements: - 7+ years of experience in logistics or supply chain - Strong background in account management and operations - Proven track record in relationship growth - Bachelor’s degree preferred;
industry experience valued - Ability to communicate effectively with clients and teams
Drive client satisfaction and account success as Canada Cartage's dynamic Client Relations Manager.#J-18808-Ljbffr